Maria Alvarez
Conway
Overview
3
3
years of professional experience
Work History
7 Brew Drive-Thru Coffee
08.2021 - Current
- Elevated customer loyalty through proactive communication and skillful issue resolution
- Fostered a welcoming and upbeat ambiance during peak hours, ensuring a delightful customer experience
- Provided personalized drink recommendations based on individual needs and preferences, showcasing a profound understanding of customer tastes
- Thrived in a high-paced drive-thru coffee shop environment primarily focused on exceptional customer service.
Vice President of Recruitment
Sigma Kappa
01.2023 - 12.2023
- I was elected to plan and execute formal recruitment under a $5,000 budget
- I trained 150+ chapter members on communication and conversation skills by hosting several trainings/workshops throughout the year
- I strengthened my skills in social media management by overseeing all social media efforts to display membership experience to potential incoming members
- I broadened my event planning skills as I oversaw all decor planning including creating, picking decorations, and selecting outfits for each round theme.
Social Media Webmaster @ucasigmakappa
Sigma Kappa
01.2023 - 12.2023
- Developed and executed a strategic social media plan to increase membership engagement and attract potential new members.
- Managed social media campaigns across multiple platforms (e.g., Facebook, Twitter, Instagram, LinkedIn), resulting in a increase in follower count and engagement rates over my term.
- Designed visually appealing graphics and multimedia content using Canva, ensuring brand consistency and high engagement.
- Developed and maintained a detailed content calendar to plan and schedule posts, ensuring consistent and timely content delivery.
Education
Bachelor's Degree in Business Administration - Business Management and Marketing
University of Central Arkansas
05.2024
Skills
- Content Creation
- Graphic Design
- Communication skills
- Budget Management
- Creativity and Innovation
- Market Research
- Social Media Management
Awards
- Order of Omega: Honor Society - 2023-2024
- Executive Board Vice President of Recruitment - 2023
- Executive Panhellenic Delegate - 2022
- College of Business Ambassador - 2022
- Diversity and Inclusion Chairwomen for Sigma Kappa - 2020
- Dean's list - 2020-2022
- FBLA State Contestant - 2020
- National Honors Society - 2019-2020
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Vice President of Recruitment
Sigma Kappa
01.2023 - 12.2023
Social Media Webmaster @ucasigmakappa
Sigma Kappa
01.2023 - 12.2023
7 Brew Drive-Thru Coffee
08.2021 - Current
Bachelor's Degree in Business Administration - Business Management and Marketing
University of Central Arkansas
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