Summary
Overview
Work History
Education
Skills
Timeline
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Regine Stewart

Maumelle

Summary

With a proven track record at McDonald's and the Pulaski County Sheriff's Office, I excel in high-pressure environments, demonstrating exceptional stress tolerance and cash handling expertise. Recognized for enhancing team cohesion and customer satisfaction, my skills in employee motivation and safety protocols stand out. Achievements include significantly reducing transaction errors and improving operational efficiency.

Overview

8
8
years of professional experience

Work History

Cashier Trainer

Mcdonalds
08.2024 - 12.2024
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Improved communication between cashiers and other departments, fostering a more cohesive store environment.
  • Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
  • Helped customers complete purchases, locate items, and join reward programs.

Deputy Sheriff

Pulaski County Sheriff's Office
09.2022 - 07.2024
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
  • Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.

Call Center Representative

Wehco Video Client Care
04.2022 - 06.2022
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Correctional Officer

Arkansas Department Of Corrections
03.2019 - 05.2021
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Drive-Thru Cashier

Mcdonalds, PDI FOODS
10.2018 - 06.2019
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.
  • Balanced cash drawer at beginning and close of shift.
  • Recognized for excellent customer interactions due to ability to quickly assess individual needs while maintaining a positive attitude even under stressful conditions.

Drive-Thru Cashier

Sonic
11.2016 - 08.2017
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.

Education

High School Diploma -

Bryant High School
Bryant
05-2018

Skills

  • Patience and empathy
  • Restocking shelves
  • Workplace safety
  • Cleanliness maintenance
  • Stress tolerance
  • Employee motivation
  • Cash handling expertise

Timeline

Cashier Trainer

Mcdonalds
08.2024 - 12.2024

Deputy Sheriff

Pulaski County Sheriff's Office
09.2022 - 07.2024

Call Center Representative

Wehco Video Client Care
04.2022 - 06.2022

Correctional Officer

Arkansas Department Of Corrections
03.2019 - 05.2021

Drive-Thru Cashier

Mcdonalds, PDI FOODS
10.2018 - 06.2019

Drive-Thru Cashier

Sonic
11.2016 - 08.2017

High School Diploma -

Bryant High School

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