Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Felipe Palmerola

Logistics And Operations Coordinator
Concordia

Summary

Dynamic Logistics and Operations Coordinator with a proven track record at Transporte Misil (SME), excelling in process optimization and customer relations. Achieved significant reductions in delivery times through effective route planning and staff training, while fostering teamwork and collaboration to enhance operational efficiency and client satisfaction.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Logistics and Operations Coordinator

Transporte Misil (SME)
Concordia, Entre Ríos, Argentina
03.2020 - 03.2025
  • Reduced delivery times by analyzing logistics routes and implementing an efficient route-planning system.
  • Organized and coordinated staff activities, managed schedules, and oversaw the loading/unloading of vans, goods distribution, and adherence to safety, conduct, and hygiene standards.
  • Coordinated operations across three warehouse hubs by standardizing loading processes, ensuring consistent package sequencing to streamline unloading, improve warehouse organization, and shorten delivery times.
  • Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Improved employee performance by implementing training programs.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Implemented Argentina’s mandated COVID-19 protocols for freight transport and logistics, enabling uninterrupted operations for two years, without significant staff shortages.
  • Ensured strict compliance with COVID-19 measures through training, continuous monitoring, and clear communication by administrative staff.

Logistics and Operations Assistant

Transporte Misil (SME)
Concordia, Entre Ríos, Argentina
03.2018 - 02.2020
  • Managed day-to-day department operations with effective workflow coordination.
  • Provided administrative support with accurate document preparation and data entry.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Reduced delivery van loading time for light packages to under 5 minutes by coordinating staff efforts and utilizing a combination of hand-to-hand material handling, and electric pallet trucks.
  • Reduced unloading time for light packages to under 5 minutes by coordinating staff efforts, employing hand-to-hand material handling techniques, and using hand trucks.
  • Ensured proper handling and special care procedures for fragile, toxic, and heavy goods.
  • Reduced waiting time between truck arrival, unloading, and loading of delivery vans by 10 minutes through process standardization, orderly workflows, and synchronized loading sequences between two hubs.

Education

Bachelor’s Degree in Industrial Engineering - Industrial Engineering

Facultad De Ciencias Exactas, Ingeniería Y Agrimensura
Rosario, Argentina
05.2001 -

High School Diploma -

Instituto Santa María De Los Ángeles De Frailes Capuchinos
Concordia, Argentina
05.2001 -

Skills

Scheduling management

Training management

Process implementation

Conflict mediation

Cost reduction strategies

Customer relations

Warehouse operations

Logistics oversight and management

Process optimization

Effective leader

Professionalism

Teamwork and collaboration

Hobbies

Running and strength training with friends
Playing piano
Reading
Watching movies 

Timeline

Logistics and Operations Coordinator

Transporte Misil (SME)
03.2020 - 03.2025

Logistics and Operations Assistant

Transporte Misil (SME)
03.2018 - 02.2020

Bachelor’s Degree in Industrial Engineering - Industrial Engineering

Facultad De Ciencias Exactas, Ingeniería Y Agrimensura
05.2001 -

High School Diploma -

Instituto Santa María De Los Ángeles De Frailes Capuchinos
05.2001 -

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Felipe PalmerolaLogistics And Operations Coordinator