Breanna King
Rogers
Summary
Skilled in emergency management and demonstrating exceptional professionalism, I significantly enhanced response times and accuracy in record-keeping at Rogers Police Department. My adeptness in stress tolerance and problem-solving, coupled with a strong foundation in teamwork, propelled me to excel in diverse roles, achieving remarkable efficiency and customer service excellence.
Experienced with emergency response coordination and effective communication during crises. Utilizes advanced problem-solving skills to manage high-stress situations efficiently. Knowledge of emergency protocols and proficient at maintaining calm under pressure.
Public safety professional with comprehensive experience in emergency dispatch and crisis management. Known for collaborative approach and achieving timely and effective resolutions. Respected for adaptability and strong multitasking abilities, ensuring seamless operations under stress.
Driven and attentive professional equipped with critical thinking and multitasking skills. Familiar with emergency response protocols and proficient in communication technologies. Committed to making positive impact through rapid, accurate information relay and support.
Overview
5
5
years of professional experience
Work History
911 Public Safety Telecommunicator
Rogers Police Department
07.2022 - Current
- Maintained strict confidentiality regarding sensitive information, adhering to privacy regulations and policies.
- Maintained high levels of situational awareness by monitoring local news and weather updates to anticipate potential emergency situations.
- Enhanced emergency response times by efficiently handling high call volumes and prioritizing emergencies.
- Increased accuracy in record-keeping through meticulous documentation of each call''s details and outcomes.
- Assisted in crisis intervention for suicidal callers, facilitating immediate help and support from relevant resources.
- Provided exceptional customer service to callers, addressing their needs promptly and professionally.
- Trained new telecommunicators on software systems, policies, and procedures for efficient integration into the team.
- Achieved high levels of proficiency in multitasking by managing phones, radios, computers, and other equipment simultaneously under pressure.
Veterinary Assistant
Country Veterinary Services Inc
01.2021 - 06.2022
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Administered medications to animals in treatment and documented changes in condition.
Sandwich Artist
Subway
03.2020 - 01.2021
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ10-2026
High School Diploma -
Arkansas Connections Academy
Bentonville,ar05-2021
Skills
- Call prioritization
- Professionalism and integrity
- Public safety awareness
- Stress tolerance
- Emergency management
- Information gathering
- Memory retention
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
911 Public Safety Telecommunicator
Rogers Police Department
07.2022 - Current
Veterinary Assistant
Country Veterinary Services Inc
01.2021 - 06.2022
Sandwich Artist
Subway
03.2020 - 01.2021
Bachelor of Science - Criminal Justice
University of Phoenix
High School Diploma -
Arkansas Connections Academy
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