Abbi Springer
Fayetteville
Summary
Proven professional with extensive experience at Collective Salon, adept in customer relations and appointment scheduling. Excelled in creating welcoming environments and enhancing client satisfaction through personalized services. Demonstrated quick learning ability and organizational skills, significantly streamlining operations. Achieved a loyal client base through exceptional service and attention to detail.
Overview
2
2
years of professional experience
Work History
Hairstylist
Collective Salon
11.2024 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Receptionist
Collective Salon
03.2023 - 11.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Education
No Degree - Business
University of Arkansas
Fayetteville, ARCosmetology
Paul Mitchell The School
11-2024
Skills
- Quick learner
- Appointment scheduling
- Time management
- Telephone skills
- Organization skills
- Data entry
- Customer and client relations
Timeline
Hairstylist
Collective Salon
11.2024 - Current
Receptionist
Collective Salon
03.2023 - 11.2024
No Degree - Business
University of Arkansas
Cosmetology
Paul Mitchell The School
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