Abby Williams
Sherwood
Summary
Developed strong communication and organizational skills in dynamic event setting, looking to transition into new field. Demonstrates ability to manage diverse tasks and engage with different audiences. Ready to leverage these skills in new professional environment.
Overview
3
3
years of professional experience
Work History
Party Host and General Staff
Altitude Trampoline Park
10.2023 - Current
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Decorated and set tables in accordance with party themes and age groups.
- Assisted in training new party hosts, sharing best practices and helping them develop strong hosting skills.
Receptionist
Best Nails Salon
08.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Reduced waiting times for visitors by implementing more efficient check-in process.
Education
Bachelor of Arts - Criminiology And Sociology
University of Arkansas
Fayetteville, AR12-2026
High School Diploma -
Mount Saint Mary Academy
Little Rock, AR05-2023
Skills
- Team player attitude
- Leadership qualities
- Organization skills
- Effective multitasking
- Teamwork and collaboration
- Customer/Client relations
- Telephone skills
- Cleaning and organization
- Engaging personality
- Mail handling
- Inventory restocking
- Conflict management
Languages
Arabic
Elementary
Timeline
Party Host and General Staff
Altitude Trampoline Park
10.2023 - Current
Receptionist
Best Nails Salon
08.2022 - 07.2023
Bachelor of Arts - Criminiology And Sociology
University of Arkansas
High School Diploma -
Mount Saint Mary Academy
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