Abigail Rossell
Fayetteville
Summary
Detail-oriented professional with strong customer service skills. Proven ability to coordinate efficient service and fulfill orders accurately, contributing to high levels of customer satisfaction and team performance.
Overview
4
4
years of professional experience
Work History
Barista/Warehouse Assistant
Confident Coffee Roasters INC
Fayetteville
09.2024 - Current
- Provided exceptional customer service while taking and fulfilling orders.
- Operated cash register, processed payments, and managed transactions accurately.
- Coordinated with team members to ensure timely service during peak hours, enhancing customer satisfaction.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Produced coffee for larger retail clients, including Walmart and local shops, supporting consistent supply.
- Executed regular order fulfillment for Walmart, maintaining efficient inventory management.
Crew Member
MOD Pizza
Flower Mound
08.2022 - 04.2024
- Trained newly hired top talent to fill key positions and maximize productivity.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Guided new trainers in best practices and effective delivery techniques.
- Collaborated with diverse coworkers to achieve goals and resolve issues with products and services.
- Aligned training objectives with company goals through collaboration with management.
Education
Bachelor of Science - Logistics And Supply Chain Management
University of Arkansas
Fayetteville, AR12-2026
Associate of Arts - Business
Collin County Community College
Plano, TX12-2023
Skills
- Order fulfillment
- Inventory management
- Supply chain management
- Process optimization
- Data analysis
- Team collaboration
- Customer service
Timeline
Barista/Warehouse Assistant
Confident Coffee Roasters INC
09.2024 - Current
Crew Member
MOD Pizza
08.2022 - 04.2024
Bachelor of Science - Logistics And Supply Chain Management
University of Arkansas
Associate of Arts - Business
Collin County Community College