Abigail (Abbey) Bucher
Chicago
Summary
Personable and resourceful individual with knack for fostering positive group dynamics and effective communication. Possesses foundational knowledge in group facilitation techniques and conflict resolution, coupled with strong organizational and time-management skills. Committed to driving collaborative success and empowering participants to achieve their goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
English Language and Culture Facilitator Intern
CII Global Argentina
2025.07 - Current
- Helping facilitate an English-only educational environment for secondary school students at the Borough English immersion camps to encourage language use.
- Assisting in conducting English lessons in primary and secondary schools and language institutes.
- Integrating real-world cultural content into lessons to deepen students' understanding about the United States
International Volunteer
Open Doors Program Through Chilean Ministry of Education
2025.09 - 2025.11
- Facilitated workshops aimed at educating students about English conversational skills through Chilean public schools.
- Strengthened relationships between international volunteers and local students by facilitating open communication and collaboration in a comfortable online setting where mistakes were open to be made.
Remote Ticket Sales
Pirate Water Taxi
2024.08 - 2024.11
- Managed face-to-face ticket sales while working outside of the home base, and managed customer inquiries through phone calls while on-base.
- Provided information about different routes and schedules.
- Used FareHarbor booking system to process guest reservations while working in a fast-paced environment.
Store Coordinator
Bobby's Bike Hike
2023.05 - 2023.08
- Looked after daily operations in-store, including inventory, rental coordination and customer service.
- Assisted with and upselling tours and rentals to guests and handling transactions.
- Kept accurate records of rental agreements and reservations.
Guest Service Representative
At Your Service Inc., at Guaranteed Rate Field
2022.05 - 2022.08
- Assisted with directions, seating, and addressing guest inquiries to ensure a positive experience
- Handled crowd control and followed safety protocols according to stadium expectations
Photographer
Photogenic Inc., at the Florida Aquarium
2022.01 - 2022.05
- Captured high-quality photos of guests at key locations around the aquarium.
- Promoted and sold photo packages to meet sales targets.
- Provided friendly customer service in a fast-paced environment.
Education
Bachelor of Arts - History And Spanish
University of Tampa
Tampa, FL2025-05
Skills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
- Spanish language research
- Spanish language proficiency
Certification
200-Hour Level 5 TEFL Certification
Languages
Spanish
Professional Working
Timeline
International Volunteer
Open Doors Program Through Chilean Ministry of Education
2025.09 - 2025.11
English Language and Culture Facilitator Intern
CII Global Argentina
2025.07 - Current
Remote Ticket Sales
Pirate Water Taxi
2024.08 - 2024.11
Store Coordinator
Bobby's Bike Hike
2023.05 - 2023.08
Guest Service Representative
At Your Service Inc., at Guaranteed Rate Field
2022.05 - 2022.08
Photographer
Photogenic Inc., at the Florida Aquarium
2022.01 - 2022.05
Bachelor of Arts - History And Spanish
University of Tampa