Addie Minor
West Helena
Summary
Results-driven professional with extensive experience in client advocacy and multidisciplinary team collaboration. Known for effective communication and organizational skills, successfully coordinating care plans and engaging communities to improve patient outcomes.
Overview
11
11
years of professional experience
Work History
Care Coordinator
Arkansas Provider Coalition
Little Rock
06.2024 - Current
- Coordinated patient care plans with healthcare providers and community resources.
- Assisted clients in navigating healthcare services and accessing necessary resources.
- Organized case management meetings to discuss client needs and care strategies.
- Documented client interactions and updated care plans in electronic health records.
- Collaborated with multidisciplinary teams to ensure comprehensive patient support.
- Provided educational materials to clients about available health programs and services.
- Monitored client progress and communicated updates to relevant stakeholders.
- Developed relationships with community organizations to enhance resource availability for clients.
- Maintained accurate client records in accordance with agency policies and procedures.
- Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
- Educated clients on available resources and services within their communities.
- Responded promptly to inquiries from patients regarding their care plans.
- Provided case management services to ensure the delivery of quality care.
- Scheduled appointments for clients with appropriate medical specialists.
- Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
- Maintained communication between the family and caregiver and other involved parties regarding the patient's condition.
Administrator
Superior Senior Care
Helena
10.2014 - 06.2024
- Managed office communication and scheduling for team meetings and events.
- Organized and maintained digital and physical filing systems for easy access.
- Assisted in preparing reports and presentations for management review.
- Coordinated travel arrangements and itineraries for staff members as needed.
- Supported onboarding process for new employees, providing necessary training materials.
- Implemented improvements in document handling to enhance workflow efficiency.
- Collaborated with various departments to ensure smooth operational processes.
- Maintained inventory of office supplies, placing orders when necessary.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Performed data entry tasks into computer databases from paper documents.
- Answered incoming calls and responded to customer inquiries.
- Maintained filing system for important documents such as contracts and invoices.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Checked office stock to determine supply levels and maintain inventory.
- Responded promptly to customer complaints in a professional manner.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Improved office organization by developing filing system and customer database protocols.
- Updated databases with new employee information, job changes and terminations.
- Coordinated meetings, conferences, travel arrangements.
- Developed spreadsheets to track project progress, budgets and other related data.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
- Managed travel arrangements and accommodations for executive staff and visiting clients.
Teacher Intern
Helena West Helena School District
Helena
08.2017 - 08.2018
- Designed engaging lesson plans to enhance student learning experiences.
- Collaborated with teachers to develop curriculum materials and resources.
- Assisted in classroom management to maintain a positive learning environment.
- Facilitated group activities to encourage student participation and teamwork.
- Conducted assessments to evaluate student progress and understanding.
- Supported differentiated instruction to meet diverse learning needs of students.
- Communicated effectively with parents regarding student performance and behavior.
- Participated in professional development workshops to improve teaching strategies.
- Assisted in planning, preparing and delivering lessons to a variety of classes.
- Enforced classroom rules and established positive relationships with students.
- Encouraged active participation from all students during class activities.
- Administered standardized tests and evaluated results for instructional purposes.
- Maintained accurate records of student performance and attendance.
- Advised students on academic issues related to their chosen career paths.
- Utilized various instructional materials such as textbooks, online resources, multimedia tools.
- Collaborated with teachers and other staff members to ensure effective teaching strategies.
- Developed student assessment plans based on curriculum objectives.
- Implemented differentiated instruction methods for diverse learners.
- Conducted parent-teacher conferences to discuss student progress.
- Created lesson plans that incorporated technology into the learning process.
- Provided individualized instruction to students with special needs.
Education
Master of Science - Master of Education
Strayer University
Memphis, TN09-2025
Bachelor of Science - Organizational Leadership
University of Arkansas Fort Smith
Fort Smith, AR05-2024
Associate of Arts -
Phillips Community College
Helena, AR05-2017
High School Diploma -
Central High School
Helena, AR05-2001
Skills
- Project management
- Client advocacy
- Educational planning
- Data analysis
- Curriculum development
- Electronic health records
- Team collaboration
- Community engagement
- Effective communication
- Scheduling
- Discharge planning
- Conflict resolution
- Medical terminology understanding
- Patient assessment
- Needs assessment
- Organizational skills
- Monitoring tools
- Progress monitoring
- Workflow management
- Verbal and written communication
- Clear communication
- HIPAA compliance
- Problem-solving
- Community outreach
- Quality assurance
- Goal setting
- Documentation
- Case management
- Data entry
- Active listening
- Customer service
- Decision-making
- Critical thinking
Accomplishments
National Society of Leadership and Success
The NSLS, or National Society of Leadership and Success, is the nation's largest accredited leadership honor society. It has over 800 chapters and more than two million members across the United States. The organization focuses on helping students achieve personal growth, career success, and empowering them to make a positive impact in their communities.
Languages
English
Professional
Timeline
Care Coordinator
Arkansas Provider Coalition
06.2024 - Current
Teacher Intern
Helena West Helena School District
08.2017 - 08.2018
Administrator
Superior Senior Care
10.2014 - 06.2024
Master of Science - Master of Education
Strayer University
Bachelor of Science - Organizational Leadership
University of Arkansas Fort Smith
Associate of Arts -
Phillips Community College
High School Diploma -
Central High School
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