Addison Belew
Russellville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Stonebridge senior living Russellville, Arkansas
CNA
Russellville
2025.06 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted residents with daily living activities and personal care needs.
- Maintained cleanliness and safety of patient rooms and common areas.
- Collaborated with healthcare team to ensure quality care for residents.
- Monitored patient vital signs and reported changes to nursing staff.
- Documented patient information accurately in electronic health records system.
- Provided emotional support to residents and families during care processes.
- Followed infection control protocols to promote a safe environment.
- Participated in training sessions to enhance caregiving skills and knowledge.
Customer Service Manager
Walmart
Russellville
2023.02 - 2025.06
- Led customer service team to enhance service delivery standards.
- Trained staff on effective communication and problem-solving techniques.
- Managed daily operations to ensure smooth customer interactions.
- Coordinated with management to address and resolve customer complaints.
- Oversaw scheduling to maintain adequate staffing levels during peak hours.
- Utilized point-of-sale systems for efficient transaction processing.
- Facilitated team meetings to discuss challenges and share solutions.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Education
Beebe High School
Beebe, ARSkills
- Customer service
- Electronic health records
- Team leadership
- Staff training
- Scheduling management
- Customer relationship management
- Vital signs monitoring
- Infection control protocols
- Problem solving
- Time management
- Active listening
- Leadership
- Microsoft office
- Basic math
- Networking
- Training & Development
- Data management
- Project planning
References
References available upon request.
Timeline
Stonebridge senior living Russellville, Arkansas
CNA
2025.06 - Current
Customer Service Manager
Walmart
2023.02 - 2025.06
Beebe High School