Adrian Sanchez
5611 Applewood Drive
Summary
Dynamic retail professional with extensive experience at Verizon and AT&T, excelling in customer engagement and team collaboration. Proven track record in enhancing customer satisfaction and driving sales through effective problem-solving and relationship building. Bilingual in Spanish, skilled in retail operations and training initiatives, ensuring high-quality service and team performance.
Overview
6
6
years of professional experience
Work History
Retail Sales Representative
Verizon
10.2023 - Current
- Assisted customers with product selection and provided recommendations based on individual needs
- Maintained knowledge of current promotions and sales to enhance customer experience
- Processed transactions accurately using point-of-sale systems
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
Assistant Manager
AT&T
09.2020 - 10.2023
- Assisted in managing daily operations to ensure optimal customer service and satisfaction.
- Supported training initiatives for new team members, enhancing onboarding processes and team cohesion.
- Conducted performance evaluations, providing constructive feedback to improve individual and team performance.
- Collaborated with cross-functional teams to develop strategies for enhancing overall store efficiency.
Labor
Robin Dee Enterprise
12.2019 - 09.2020
- Supervised installation crews on poultry equipment and construction-related projects
- Coordinated schedules, materials, and daily job site activities
- Ensured safety compliance and quality standards across multiple job sites
- Trained new employees on equipment use, tools, and workplace safety
- Worked hands-on with crews to meet deadlines and project goals
Education
Bachelor of Business Administration -
Waldorf University
Forrest, ILHigh School Diploma -
Riverview School District
Searcy, AR05.2017
Skills
- Customer engagement
- Customer service
- Problem-solving
- Relationship building
- Conflict resolution
- FLUENT IN SPANISH
- Teamwork
- Retail store operations
Timeline
Retail Sales Representative
Verizon
10.2023 - Current
Assistant Manager
AT&T
09.2020 - 10.2023
Labor
Robin Dee Enterprise
12.2019 - 09.2020
Bachelor of Business Administration -
Waldorf University
High School Diploma -
Riverview School District