Adrienne Miller
Benton
Summary
Detail-oriented professional with experience in education, some medical coding, customer support, remote work and fast paced hospitality environments. Currently completing a Medical Coding Certificate, with an expected graduation in Spring 2027.
Overview
19
19
years of professional experience
Work History
Bartender
Texas Roadhouse
Bryant, AR
01.2020 - Current
- Managed high-volume customer interactions and payment processing while maintaining accuracy.
- Resolved issues efficiently and balanced multiple priorities in a fast-paced setting.
- Delivered consistent service with strong communication and attention to detail.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Paraprofessional Educator
Bryant Public Schools
Bryant, AR
01.2015 - 01.2020
- Maintained student records, documentation, and organized classroom operations.
- Provided clerical and administrative support while coordinating daily schedules.
- Handled sensitive information with confidentiality and attention to compliance.
- Assisted in the administration of assessments, ensuring compliance with educational standards and protocols.
- Facilitated communication between educators, parents, and specialists to foster a supportive learning environment.
School Age Coordinator / Teacher Assistant
Bright Ideas Enrichment Center
Bryant, AR
01.2012 - 01.2014
- Coordinated schedules, documentation, and daily classroom activities.
- Supported reporting, organization, and communication across staff and students.
Customer Service Representative
West at Home
Remote
01.2011 - 01.2013
- Provided remote phone support for accounts, orders, and issue resolution.
- Documented customer information accurately while navigating multiple systems.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Sales Associate
Abercrombie & Fitch
Little Rock, AR
01.2007 - 01.2010
- Assisted customers, processed transactions, and maintained organized inventory records.
- Trained new associates on customer service protocols and operational procedures for efficiency.
- Analyzed sales trends to identify opportunities for product promotions and improved merchandising tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Medical Coding Certificate -
UA-PTC
03-2027
Child Development Associate Coursework - undefined
Arkansas State University
01-2014
High School Diploma - undefined
Star City High School
01-2007
Skills
- Documentation & Recordkeeping
- Data Entry
- Administrative Support
- Microsoft Office
- HIPAA Awareness
- Medical Terminology
- ICD-10-CM Basics
- CPT Basics
- Remote Work Experience
- Payment Processing
- Customer service
Timeline
Bartender
Texas Roadhouse
01.2020 - Current
Paraprofessional Educator
Bryant Public Schools
01.2015 - 01.2020
School Age Coordinator / Teacher Assistant
Bright Ideas Enrichment Center
01.2012 - 01.2014
Customer Service Representative
West at Home
01.2011 - 01.2013
Sales Associate
Abercrombie & Fitch
01.2007 - 01.2010
Child Development Associate Coursework - undefined
Arkansas State University
High School Diploma - undefined
Star City High School
Medical Coding Certificate -
UA-PTC