Agustin Di Pilato
Hurlingham - Buenos Aires,B
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
QA Manual Tester
Municipalidad De Morón
12.2023 - Current
- Enhanced product quality by meticulously executing manual test cases and identifying defects in software applications.
- Boosted customer satisfaction by promptly addressing and resolving reported issues through thorough testing and effective communication.
- Collaborated with developers to swiftly identify, reproduce, and resolve critical bugs, ensuring timely delivery of high-quality products.
- Streamlined the testing process by diligently documenting test results and providing clear feedback for continuous improvement.
- Ensured seamless user experience by rigorously testing application interfaces across multiple browsers and platforms.
- Improved system reliability through diligent smoke testing of new builds before deployment to production environments.
Help Desk Technician
Municipalidad De Morón
04.2021 - 12.2023
- Enhanced customer satisfaction by resolving technical issues in a timely and efficient manner.
- Streamlined help desk processes for increased productivity and improved response times.
- Reduced downtime by troubleshooting and repairing hardware, software, and network issues.
- Improved user experience with proactive system maintenance and updates.
- Supported end-users in various applications to optimize their productivity and performance.
- Maintained accurate documentation of help desk tickets, ensuring proper tracking and resolution of issues.
- Provided remote support to users across multiple locations, demonstrating flexibility and adaptability in problemsolving.
- Configured hardware, devices, and software to set up work stations for employees.
- Walked individuals through basic troubleshooting tasks.
- Installed, modified, and repaired software and hardware to resolve technical issues.
Plant Metallurgist
Campagna Hnos. E Hijos
08.2020 - 03.2021
Education
Bachelor of Computer Science - Computational Science
Universidad Nacional De General Sarmiento
Malvinas Argentinas, Argentina12.2026
No Degree - QA Manual Tester Course
Coderhouse
Remote10.2023
High School Diploma -
EEST N°2
Hurlingham, Buenos Aires11.2015
Skills
- Software Documentation
- Functional Testing
- Performance Testing
- User Acceptance Testing
- Test Plan Development
- Cross-browser testing
- Test case creation
- Agile methodologies
- Continuous integration
- Technical Analysis
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
QA Manual Tester
Municipalidad De Morón
12.2023 - Current
Help Desk Technician
Municipalidad De Morón
04.2021 - 12.2023
Plant Metallurgist
Campagna Hnos. E Hijos
08.2020 - 03.2021
Bachelor of Computer Science - Computational Science
Universidad Nacional De General Sarmiento
No Degree - QA Manual Tester Course
Coderhouse
High School Diploma -
EEST N°2
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