Agustin Francisco Hermida
Buenos Aires
Summary
A highly motivated and results-driven professional with a diverse background in account management, sales, entrepreneurship, and real estate. Proven expertise in managing client portfolios, delivering exceptional customer service, and optimizing business processes. Skilled in UX/UI design, marketing strategies, and website development, with a strong ability to lead teams and collaborate effectively across departments. Passionate about creating value, building strong relationships, and leveraging creative solutions to drive business growth. Bilingual in Spanish and English, with a strong work ethic and adaptability to new environments.
Overview
7
7
years of professional experience
Work History
Account Manager and Sales
Superhog
04.2024 - Current
- Manage client portfolios, ensuring seamless onboarding and successful adoption of Superhog’s verification and damage waiver services.
- Serve as the primary point of contact, providing personalized support and strategic guidance to enhance client experience.
- Collaborate with sales, product, and technical teams to address client feedback and improve service offerings.
- Foster long-term client relationships, resulting in increased retention and client satisfaction.
Entrepeneur
Biornity
02.2021 - Current
- Developed and launched a business focused on health and wellness, offering products, services, and resources related to Chinese medicine.
- Managed website development, branding, and SEO strategies, increasing visibility and traffic.
- Utilized Google Analytics, Facebook Ads, and other digital marketing tools to drive sales and brand awareness.
- Created and optimized the ecommerce store for high retail business operations.
Website: www.biornity.com
Inspection Specialist & AM
ION Solar
03.2023 - 04.2024
- Employee of the year.
- Oversaw customer support and project management for solar installations, ensuring all inspection documentation met regulatory requirements.
- Resolved 95% of customer complaints on the first interaction, enhancing client satisfaction and trust.
- Maintained open and transparent communication with clients throughout the inspection process, ensuring clarity and confidence in the service.
- Streamlined project workflows by identifying inefficiencies and implementing solutions, leading to a 15% reduction in project turnaround times.
PM - UX & Marketing
Walow
11.2023 - 02.2024
- Directed a multidisciplinary team of ten people, aligning efforts to enhance the user experience (UX) on the company’s website.
- Conducted comprehensive user research to identify pain points, resulting in a website redesign that increased user engagement by 30%.
- Coordinated marketing campaigns to boost brand visibility, leveraging social media and digital marketing tools for maximum reach.
- Played a key role in the company’s strategic planning, contributing to a 20% growth in overall customer acquisition.
Sales Agent
Remax
11.2021 - 01.2022
- Delivered tailored real estate solutions for clients, consistently exceeding sales targets.
- Facilitated seamless communication with clients and tenants in the US, managing property investments in Tampa and Miami.
- Provided expert guidance on property selection, negotiation, and closing processes, ensuring client satisfaction and long-term relationships.
Real Estate Management
03.2021 - 01.2022
- Investments directly to the United States (Tampa - Miami)
- Direct talk with the tenants
Owner and Professional Chef
Aleli Bistro
03.2018 - 03.2021
- Owned and operated a successful restaurant, consistently receiving positive online reviews.
- Ensured compliance with regulatory standards while maintaining a high level of professionalism.
- Designed the restaurant’s logo, website, and business plan, which contributed to its growth and profitability.
- Trained and mentored staff to maintain excellent customer service standards.
Education
Business and Marketing -
The Power MBA
01.2025
UX/UI Design + Figma 2023 - undefined
Udemy
11.2023
Real Estate Management - undefined
International Career Institute
01.2022
The Project Management Course: Beginner to PROject Manager - undefined
UDEMY
03.2023
CS50x - Computer Science and Game Development
Hardvardx
10.2022
C# Diploma - C# Language Programming
CoderHouse
08.2022
Course - Junior Programer with C# and 3D Modeling with Unity
Unity University
08.2022
Graphic Design -
Universidad De Belgrano
11-2016
MBA - Marketing
The Power MBA
Spain12-2025
Skills
- Leadership
- Creativity
- Fast Learner
- Effective Time Management
- Ability to Multitask
- Computer Skills
- Ability to Work Under Pressure
- Ability to Work in a Team
- Communication Skills
- Microsoft Office
- Customer Service
- Time Management
- Problem Solving
Personal Information
- Date of Birth: 01/11/96
- Nationality: Italian / Argentina
Languages
Spanish
English
Hobbies and Interests
- Professional Golfer
- Interior Design
- Outdoor Sports
- Shaolin Kung Fu
- Meditation
- Yoga
Timeline
Account Manager and Sales
Superhog
04.2024 - Current
PM - UX & Marketing
Walow
11.2023 - 02.2024
Inspection Specialist & AM
ION Solar
03.2023 - 04.2024
Sales Agent
Remax
11.2021 - 01.2022
Real Estate Management
03.2021 - 01.2022
Entrepeneur
Biornity
02.2021 - Current
Owner and Professional Chef
Aleli Bistro
03.2018 - 03.2021
UX/UI Design + Figma 2023 - undefined
Udemy
Real Estate Management - undefined
International Career Institute
The Project Management Course: Beginner to PROject Manager - undefined
UDEMY
C# Diploma - C# Language Programming
CoderHouse
Course - Junior Programer with C# and 3D Modeling with Unity
Unity University
Business and Marketing -
The Power MBA
CS50x - Computer Science and Game Development
Hardvardx
Graphic Design -
Universidad De Belgrano
MBA - Marketing
The Power MBA
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