Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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AGUSTIN GIMENEZ

Buenos Aires

Summary

Versatile IT Analyst & Team Leader with a proven track record at PwC Service Delivery Center, enhancing user experience and team productivity through agile methodologies. Expert in software development and API integration, demonstrating exceptional leadership and problem-solving skills. Achieved significant improvements in operations and software quality, underlining adaptability and a focus on achievements.

Overview

2
2
years of professional experience
1
1
Certification

Work History

IT Analyst & Team Leader

PwC Service Delivery Center
01.2024 - Current
  • Lead the UAT (User Acceptance Testing) team within GIS, coordinating tasks across teams in the US and locally.
  • Improved user experience, monitoring feedback and making necessary adjustments to software applications.
  • Improved team productivity with implementation of agile methodologies.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed onboarding and training for new team members.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Backend Developer

Self-employeed
08.2024 - 10.2024
  • Developed RESTful APIs that facilitated seamless data exchange between clients and servers in a distributed environment.
  • Integrated third-party APIs from external applications into web platforms.
  • Actively participated in sprint planning meetings, daily stand-ups, backlog grooming sessions providing valuable input towards project completion timelines.
  • Balanced design principles and technology standards with product timelines and customer-specific requirements
  • Resolved scalability problems and addressed security concerns.

Tester

PwC Service Delivery Center
05.2023 - 01.2024
  • Updated quality control records and reports.
  • Identified critical bugs through thorough testing processes, enhancing overall product performance.
  • Enhanced user experience by conducting usability testing and providing recommendations for improvements.
  • Led training sessions for new testers, elevating team knowledge and capabilities in software testing methodologies.
  • Improved test data management practices, creating realistic datasets for more effective testing scenarios.

Backend Developer

Argentine Army
10.2022 - 05.2023
  • Troubleshot and tested software and debugged to clean up code and improve efficiency.
  • Refactored legacy codebase for modernization, improving readability, extensibility, and performance of existing features.

Education

Bachelor of Science - Information Technology

UADE
Capital Federal, Argentina
12-2027

Skills

  • IT troubleshooting
  • Customer support
  • Risk assessment
  • Software development
  • API development
  • Problem-solving
  • Agile methodologies
  • Adaptability
  • Leadership

Certification

  • Certified Tech Developer, Digital House - October 2024

Languages

Spanish
Native language
English
Advanced
C1

Timeline

Backend Developer

Self-employeed
08.2024 - 10.2024

IT Analyst & Team Leader

PwC Service Delivery Center
01.2024 - Current

Tester

PwC Service Delivery Center
05.2023 - 01.2024

Backend Developer

Argentine Army
10.2022 - 05.2023

Bachelor of Science - Information Technology

UADE

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AGUSTIN GIMENEZ