Agustina Marzoratti

Bilingual (Spanish-English) professional with over 3 years of combined experience in education and administrative support. Skilled in providing exceptional customer service, managing communication with diverse clients, and handling sensitive information with confidentiality and professionalism. Experienced English teacher with strong interpersonal skills, adept at building trust and understanding individual needs. Proven ability to manage schedules, maintain accurate records, and support office operations efficiently. Technologically proficient with Microsoft Office, Google Workspace, and digital communication tools. Adaptable, detail-oriented, and committed to delivering empathetic, patient-centered service in remote work environments.

• Bilingual: Native Spanish | Fluent English (C2)
• 2+ years experience in customer-facing roles
• Excellent written and verbal communication skills
• Experienced with EMR-style documentation and recordkeeping
• Familiar with HIPAA and data confidentiality protocols
• Strong time management and multitasking in remote settings
• Tech-savvy: Microsoft Office, Google Suite, Zoom, Outlook, Canva
• Positive attitude, team-oriented, and highly adaptable

• Available full-time | Flexible schedule | Strong Wi-Fi connection
• Culturally sensitive and patient communicator
• Passionate about helping others and providing excellent service
• Committed to ongoing learning and excellence