Agustina Urricariet

I highlight the holistic approach I deploy using NLP practices, biohacking and applied neuroscience methods to reach specific objectives and needs of any and all clients.

The most outstanding interventions have been:

• Cultivated a high-performance mindset among clients by sharing best practices in time management, prioritization, and delegation techniques.
• Seminars and trainings on personal development for teams and organizations
• Organizational Culture Programs
• Executive coaching sessions
• Services for well-being and organizational development such as:

- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.

- Built positive organizational culture that fostered creativity, innovation, and employee engagement.

- Led the strategic planning process to define business goals and ensure alignment across all departments.

- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.

- Created organization's mission and vision statements for use by employees.

- Increased client confidence in decision-making through targeted coaching sessions and role-playing exercises.

- Improved communication skills of executives by providing guidance on public speaking, presentation techniques, and interpersonal dynamics.

- Analyzed needs, established learning objectives and delivered training programs and other education and development services.

I have worked with companies such as: Lockton, Marsh and Hurlingham State Management.

Some relevant indicators of cultural/climate transformation in Lockton were: new facilities in Buenos Aires, Internal Communication campaigns, Manager Development Programs, 30% employee retention, 70% payrall growth.

• Delivered high-quality translations in a timely manner, meeting tight deadlines for multiple clients simultaneously.

• Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
• Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
• Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
• Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
• Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
• Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
• Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.

The most relevant actions were:

• Discovered and resolved complex employee issues that affected management and business decisions.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees. I created special one to one meetings in which collaborators expressed their needs and differences between their team.
• Distributed employee engagement surveys to identify areas of improvement.

• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• CEO Executive Personal Assistant
• Managed sensitive information with discretion, maintaining confidentiality of private company data and high-level discussions.

Some achievements were:

• Assisted in the development of strategic initiatives by conducting research, performing analyses, and presenting findings to executive leadership.
• Liaised with internal departments to gather information for executive presentations, ensuring accuracy and relevance.
• Coordinated high-profile events such as annual conferences or shareholder meetings to promote company image.