Aiden Firestine
Alma
Summary
Dynamic Pharmacy Technician with extensive experience at Walmart, excelling in insurance reconciliation and patient confidentiality. Proven ability to resolve complex issues while optimizing workflows. Strong problem-solving skills complemented by a commitment to quality assurance, ensuring compliance with FDA and HIPAA standards. Recognized for enhancing patient care through effective communication and collaboration.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Walmart
09.2023 - 10.2024
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Produce Specialist
Harps Foods
08.2021 - 09.2023
- Generated signage for produce goods and performed price check functions.
- Reported product ordering and shipping discrepancies to department manager.
- Followed established guidelines to dispose of damaged, spoiled and expired products.
- Rotated produce on sales floor to guarantee optimal freshness and variety.
- Documented inspections, assignments and task completion to comply with company policies.
Cashier
Harps Foods
05.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Alma High School
Alma, AR05-2022
Skills
- Insurance reconciliation
- Drug utilization review
- Billing support
- Pharmacy and customer records management
- Patient confidentiality
- Quality assurance and control
- Resolving customer issues
- FDA and HIPAA compliance
- Team collaboration
- Problem-solving skills
- Workflow optimization
- Insurance billing
Timeline
Pharmacy Technician
Walmart
09.2023 - 10.2024
Produce Specialist
Harps Foods
08.2021 - 09.2023
Cashier
Harps Foods
05.2021 - 08.2021
High School Diploma -
Alma High School
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