Overview
Work History
Education
Skills
Timeline
Generic

Akira Wright

Sherwood

Overview

5
5
years of professional experience

Work History

Full Time Keyholder

BootBarn
05.2024 - Current
  • Managed daily cash handling procedures, ensuring accuracy in transactions/ solving employee transaction issues
  • Resolved customer complaints over the phone and in person.
  • Delegated tasks and preformed tasks as necessary
  • Opening and closing store daily
  • Assisting customers
  • Ensuring I have product knowledge to upsell and educate customers and train associates

Team Member

Academy Sports Outdoors
06.2023 - 05.2024
  • Kept work areas clean and organized
  • Assisted in any area of the store where help was needed
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Assisted customers whenever/ wherever necessary

Part Time Assistant Manager

Maurices
08.2022 - 06.2023
  • Supervised day-to-day operations to meet performance and service expectations.
  • Ensured the store stayed clean and organized
  • Cash handling, opening and closing the store
  • Assisted in floorset changes

Sales Associate

Maurices
06.2020 - 12.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Arkansas Connections Academy
(Online)
2022

Skills

  • Cash handling
  • Store opening
  • Store closing
  • Customer service
  • Product knowledge
  • Sales techniques
  • Team delegation
  • Visual merchandising
  • Conflict resolution
  • Employee training
  • Workplace organization
  • Training and mentoring
  • Store maintenance
  • Cash handling accuracy
  • Customer service management
  • Bank deposits
  • Loss prevention
  • Sales coaching
  • Store recovery processes
  • Flexible work schedule
  • Adaptable to changing demands
  • Handling complaints
  • Basic mathematics

Timeline

Full Time Keyholder

BootBarn
05.2024 - Current

Team Member

Academy Sports Outdoors
06.2023 - 05.2024

Part Time Assistant Manager

Maurices
08.2022 - 06.2023

Sales Associate

Maurices
06.2020 - 12.2020

High School Diploma -

Arkansas Connections Academy

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Akira Wright