Akira Wright
Sherwood
Overview
5
5
years of professional experience
Work History
Full Time Keyholder
BootBarn
05.2024 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions/ solving employee transaction issues
- Resolved customer complaints over the phone and in person.
- Delegated tasks and preformed tasks as necessary
- Opening and closing store daily
- Assisting customers
- Ensuring I have product knowledge to upsell and educate customers and train associates
Team Member
Academy Sports Outdoors
06.2023 - 05.2024
- Kept work areas clean and organized
- Assisted in any area of the store where help was needed
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted customers whenever/ wherever necessary
Part Time Assistant Manager
Maurices
08.2022 - 06.2023
- Supervised day-to-day operations to meet performance and service expectations.
- Ensured the store stayed clean and organized
- Cash handling, opening and closing the store
- Assisted in floorset changes
Sales Associate
Maurices
06.2020 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Arkansas Connections Academy
(Online)2022
Skills
- Cash handling
- Store opening
- Store closing
- Customer service
- Product knowledge
- Sales techniques
- Team delegation
- Visual merchandising
- Conflict resolution
- Employee training
- Workplace organization
- Training and mentoring
- Store maintenance
- Cash handling accuracy
- Customer service management
- Bank deposits
- Loss prevention
- Sales coaching
- Store recovery processes
- Flexible work schedule
- Adaptable to changing demands
- Handling complaints
- Basic mathematics
Timeline
Full Time Keyholder
BootBarn
05.2024 - Current
Team Member
Academy Sports Outdoors
06.2023 - 05.2024
Part Time Assistant Manager
Maurices
08.2022 - 06.2023
Sales Associate
Maurices
06.2020 - 12.2020
High School Diploma -
Arkansas Connections Academy