Dedicated and detail-oriented team leader with extensive experience in customer service and staff training. Recognized for implementing effective health protocols and driving operational efficiency to meet business goals.
Overview
4
4
years of professional experience
5
5
Certifications
Work History
Bartender Shift Manager
The Hillcrest Fountain
Little Rock
03.2023 - Current
Trains new bartenders on bar procedures and customer service standards.
Implements health and safety protocols to ensure compliance with regulations.
Monitors daily checklists and side worksheets to keep other bar staff members on task.
Provides exceptional customer service by addressing customer complaints promptly and efficiently.
Ensures compliance with all relevant laws regarding sale and serving of alcohol beverages.
Receiving Specialist
The Fresh Market
Little Rock
08.2024 - 01.2025
Received and inspected incoming shipments for quality and accuracy.
Organized and stored products in designated areas efficiently.
Maintained accurate inventory records using warehouse management systems.
Developed strategies to improve operational efficiencies related to shipping and receiving activities.
Verified quantities, prices, and descriptions against purchase orders.
Student Manager
Aramark
Conway
05.2022 - 03.2023
Cross-trained across all five management departments to enhance operational flexibility.
Planned and executed catering events in collaboration with catering manager.
Ordered, received, and stored items while coordinating schedules with production manager.
Engaged with employees and collaborated with HR manager on HR information dissemination.
Ensured compliance with national, state, and company food safety standards in collaboration with kitchen manager and head chef.