Alayna Harrington
Jonesboro
Summary
Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Marketing Intern
AceOne Technologies
10.2023 - 11.2024
- Helped with planning and hosting of marketing events.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to advertise products and generate site traffic.
- Collaborated with team members to help expand marketing channels.
Student Actives Board Arts & Culture Director
Arkansas State University's Student Activies Board
08.2023 - 05.2024
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Guided and supported faculty and staff in development of new events.
- Developed and implemented student success initiatives to recognize and encourage achievement.
- Planned and coordinated events on campus.
- Managed a budget.
- Stayed up to date with different cultures and researched them to bring representation to campus
- Collaborated with other organizations
IT Support Services Student Worker
Arkansas State IT Store
08.2021 - 09.2023
- Answered phone calls and routed callers to appropriate personnel.
- Managed supplies, processed new orders and maintained inventory organization for team.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Analyzed software issues to identify troubleshooting methods needed for quick remediation.
- Developed marketing content such as videos, pictures,and advertisements for social media.
- Made campus ID cards for faculty and students
- Greeted customers entering store and responded promptly to customer needs.
SAB Marketing Director
Arkansas State University Student Activities Board
05.2022 - 05.2023
- Devised content strategy to effectively engage social media page
- Developed creative advertising posts for social media and flyers for campus
- Created content and promotional materials to drive engagement and conversions.
- Managed social media pages
- Helped to plan and execute events on and off campus
Sales Associate Specialist
Lowes
05.2022 - 08.2022
- Achieved department sales goals.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Order Picker Certified
- Greeted customers and helped with product questions, selections, and purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Entered information into computer systems and kept track with orders.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
U.S Pizza
10.2020 - 07.2021
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Exercise Science
Arkansas State University
Jonesboro, Arkansas05.2025
High School Diploma -
Parkview Magnet High School
Little Rock, AR05.2021
Skills
- POS systems
- Scanner operations
- Payment processing
- Customer assistance
- Cash counting machine operations
- Training and mentoring
- Digital Media
- Creative Visualization
- Digital Media
- Social Media Managment
- Sales
References
- Candace Evans
- caevans@astate.edu
- Mentor
- Allysa Weaver
- alweaver@astate.edu
- Coordinator of Student Activities Board
- Heather Boothman
-hboothman@astate.edu
-Manager of IT Support Services
- Tyeshail Miller
- Teacher / Mentor
-5019085405
Timeline
Marketing Intern
AceOne Technologies
10.2023 - 11.2024
Student Actives Board Arts & Culture Director
Arkansas State University's Student Activies Board
08.2023 - 05.2024
SAB Marketing Director
Arkansas State University Student Activities Board
05.2022 - 05.2023
Sales Associate Specialist
Lowes
05.2022 - 08.2022
IT Support Services Student Worker
Arkansas State IT Store
08.2021 - 09.2023
Cashier
U.S Pizza
10.2020 - 07.2021
Exercise Science
Arkansas State University
High School Diploma -
Parkview Magnet High School
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