Alejandra Uhrig
Buenos Aires
Summary
Efficient billing professional with 10 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
15
15
years of professional experience
1
1
Certification
2
2
Languages
Work History
Virtual Assistant | Administrative Support | Community Manager
True Adventure Counseling
06.2023 - Current
- Brand Creation: Design and develop a captivating logo that represents the essence and vision of the brand
- Create a cohesive and visually appealing color scheme that aligns with the brand's identity
- Craft a compelling and memorable slogan that communicates the brand's unique value proposition
- Draft a comprehensive mission and values description that conveys the brand's purpose and principles
- Website Creation and Maintenance: Build and design an intuitive, user-friendly website that reflects the brand's identity and message
- Ensure regular updates and maintenance of the website, including content management and technical optimizations
- Implement SEO best practices to enhance the website's visibility and search engine rankings
- Community Management: engage with the brand's online community across various platforms, fostering meaningful interactions and relationships
- Respond to customer inquiries, comments, and feedback promptly and professionally
- Develop and execute community engagement strategies to grow and nurture the brand's online presence.
Sales Support Specialist
Siemens
09.2023 - 01.2024
- As a Sales Support Specialist in the Tele Lead Qualification team, part of my responsibilities were: a) Daily check of new leads in Salesforce of all Americas (especially those from US)
- B) Obtained more information about the leads, analyzed them, and decided if they were sales-relevant
- C) Contacted the sales team about any sales-relevant lead
- D) Sent reminders to the sales team to reach out to leads
- E) Sent reminders to the leads about the products or services they were interested in
- F) Creation of spreadsheets for data keeping and analyzing
- G) Creation of service presentation on PowerPoint.
Administrative Assistant
DREAM CENTERS OF COLORADO SPRINGS
02.2022 - 02.2023
- I managed financial accounting systems including purchase orders and check requests, credit card management, monthly residency fees and exit savings, vendor file systems, and accounts payable using Nexonia
- I oversaw the volunteer onboarding process while managing the uploading of volunteer documents within the Volgistics software system
- I managed ongoing volunteer administration, including keeping accurate lists of volunteer teams, assuring every volunteer gets a thank you note once a year, running background checks, etc
- I also write and edit policies and position descriptions for volunteer positions as needed
- I was the supervisor of the Hospitality Team and work with the Hospitality Volunteer Coordinator to facilitate their effective contribution to Mary's Home community
- I also provide supervisory oversight to the Administrative Team
- I oversaw the organization's inventory management and accounting of the office, including office equipment, office supplies, hospitality supplies, and other items related to Mary's Home programs
- I managed Mary's Home calendars and respond to general inquiries over the phone and email and contribute to the administration of the Mary's Home Academy as needed, including developing administrative documents and tracking attendance
- I also managed requests for room reservations using Skedda
- Lastly, I assisted the Program Director and Associate Director with project management.
Vision Team Lead
Hero Practice Services
03.2019 - 05.2019
- I was the manager of a small team of vision technicians
- My responsibilities included: training, sending reports every day, counting the cashbox, and keeping an inventory of glasses and contact lenses
- I also fixed my team's times, approved my team's time off, and covered the technician's responsibilities when needed.
Billing Specialist
Hero Practice Services
06.2018 - 03.2019
- I oversaw the vision billing and cash reports of 7 clinics in Colorado
- I made sure all invoices were correct; and sent claims to the insurance companies (electronically or by mail)
- I applied payments, handled denials and if necessary, sent appeal letters to the insurance companies
- I also handled refunds and account reconciliation.
Bilingual Vision Technician
Hero Practice Services
07.2017 - 05.2018
- As a vision technician, my responsibilities were: Pre-test: Visual acuity, EOMs, pupil examination, color and stereo testing
- I also measured the patients PD and used the ICT or NCT to take the patient's eye pressure
- As part of the pre-testing, I also instilled dilation drops and used the autorefractor
- Scribe: Assisted the optometrist in the examining room, took notes, coded, finalized the prescription and if necessary interpreted (English to Spanish) for the patient or parents of the patient
- I also help the patient choose the correct eyewear and schedule follow ups if the doctor required it
- Front Desk: Checked insurances, scheduled and rescheduled appointments
- Checked-in patients, answered the phones, scanned paperwork, took payments, ordered glasses and contact lenses
- I also fixed and adjusted frames and gave quotes for glasses
- Other tasks: Made charts, filled up cases, hygiene, recalls, confirmation calls, verified and organized glasses
- I also did contact lens training
- Finally, I helped fix glasses orders and I was also in charge of the frame board.
Translator
Charis de Dios
09.2010 - 06.2017
- I translated material for Charis Bible College Argentina from English to Spanish
- I also translated the book 'Knowing and Experiencing God' by Arthur Meintjes.
Administrative Assistant and Interpreter
Charis Bible College Argentina
08.2010 - 07.2014
- Primarily, I organized all student information and sent them messages from the directors
- I oversaw all payments, the translation of student applications as well as the translation of written materials for the students from English to Spanish
- I was the interpreter, in and outside the classroom
- I was also in charge of marketing for the school, mainly through social media
- I created the subtitles for the promotional video that was part of the school's website which I helped create
- I made the flyers to promote the school and got a spot in a Christian event to sell books and promote the school
- I was the 'face' of the school, so if anybody had a question, I was the person that would answer that.
Executive Administrative Assistant
Diez & Possi
07.2009 - 09.2010
- I was the assistant of the CEO and the CFO of a merchandising company
- Some of my responsibilities were: redirecting calls, billing, collections, and payroll
- I oversaw the expenses of the company and the product stock that we had
- Lastly, I managed a small monthly budget for office supplies.
Education
Associate of Arts - AA - Business Administration and Management, General
Pikes Peak State College
Colorado Springs, CO USA 01.2021
Skills
- Business English
- Business Administration
- CRM Management
- Excel spreadsheets
- Invoice Processing
- Billing systems and software
- Accounts receivable management
- Account Reconciliation
Certification
- Learn SQL Course
- Building a Business Presence With Facebook Marketing
- Project Management Foundations: Requirements
- Project Management Foundations
Languages
English
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Software
Asana
Notion
Quickbooks
Nexonia
Salesforce
ClickUp
Microsoft Teams
Microsoft Excel
Microsoft Power Point
Microsoft Word
Volgistics
Work Preference
Work Type
Full TimeWork Location
HybridRemoteQuote
I find that the harder I work, the more luck I seem to have.
Thomas Jefferson
Timeline
Sales Support Specialist
Siemens
09.2023 - 01.2024
Virtual Assistant | Administrative Support | Community Manager
True Adventure Counseling
06.2023 - Current
Administrative Assistant
DREAM CENTERS OF COLORADO SPRINGS
02.2022 - 02.2023
Vision Team Lead
Hero Practice Services
03.2019 - 05.2019
Billing Specialist
Hero Practice Services
06.2018 - 03.2019
Bilingual Vision Technician
Hero Practice Services
07.2017 - 05.2018
Translator
Charis de Dios
09.2010 - 06.2017
Administrative Assistant and Interpreter
Charis Bible College Argentina
08.2010 - 07.2014
Executive Administrative Assistant
Diez & Possi
07.2009 - 09.2010
Associate of Arts - AA - Business Administration and Management, General
Pikes Peak State College
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