Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alethea Highland

Jacksonville,AR

Summary

Recent graduate in Health Services Administration with a strong work ethic and a proven ability to thrive in fast-paced environments. Seeking an entry-level healthcare administration role where I can leverage my organizational, communication, and problem-solving skills to contribute to team success while gaining practical experience in healthcare operations.

Overview

8
8
years of professional experience

Work History

Fulfillment Associate

Amazon
08.2021 - Current
  • Exceeded productivity targets by receiving and stowing 300-400 items per hour, demonstrating efficiency and attention to detail in a high-volume environment
  • Cross-trained in multiple departments, adapting quickly to changing priorities and supporting team needs, showcasing adaptability and teamwork
  • Maintained a perfect safety record by consistently adhering to safety protocols and actively participating in training, highlighting commitment to safe practices
  • Demonstrated proficiency in following established procedures and meeting performance metrics in a structured environment

General Manager

Domino's Pizza
08.2017 - 02.2020
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed and motivated 10-15 employees to be productive and engaged in work.
  • Controlled labor hours and inventory costs
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Addressed and resolved customer service issues to increase satisfaction.

Education

Bachelor's Degree - Health Services Administration

Middle Georgia State University
Macon, GA
05.2025

Skills

  • Administrative: Organization, Time Management, Attention to Detail, Prioritization, Problem-solving
  • Software: Microsoft Office Suite (Excel, Word, PowerPoint), Electronic Health Record (EHR)
  • Knowledge: Familiarity with Healthcare Laws, Policies, and Ethics
  • Interpersonal: Communication (written and verbal), Active Listening, Teamwork

Accomplishments

    As General Manager at Domino's Pizza, I successfully transformed a previously 1-star store into a 5-star operation, earning top marks from corporate inspectors. This achievement not only boosted store performance and team morale but also earned recognition from the franchisee, who rewarded my efforts with a paid trip to Las Vegas, celebrating the turnaround and the team's collective success.

Timeline

Fulfillment Associate

Amazon
08.2021 - Current

General Manager

Domino's Pizza
08.2017 - 02.2020

Bachelor's Degree - Health Services Administration

Middle Georgia State University

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Alethea Highland