Alexandria Tran
Bentonville
Summary
Experienced patient care technician with a solid background in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Mercy Hospital Northwest Arkansas
04.2021 - 04.2025
- Assisted nursing staff with daily patient care tasks, ensuring comfort and safety while assuring correct documentation.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed glucose checks, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Sales Associate
GameStop
08.2020 - 02.2021
- Assisted customers in product selection, enhancing overall shopping experience.
- Developed product knowledge to provide informed recommendations and support to customers.
- Addressed customer inquiries and resolved issues promptly, fostering customer loyalty and satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Head Hostess/Waitress
Lemongrass Roots
05.2019 - 08.2019
- Oversaw daily front-of-house operations, ensuring high standards of cleanliness and organization were maintained.
- Coordinated food and beverage orders to ensure timely delivery and accuracy.
- Trained new staff on restaurant protocols and best practices for service excellence.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Music Performance
University of Central Arkansas
Conway, Arkansas, ARHigh School Diploma -
Siloam Springs High School
Siloam Springs, AR05-2017
Skills
- Adaptable
- Patient observation
- Basic life support
- Emergency response
Certification
- NCPCT - Patient Care Technician
- CNA - Certified Nursing Assistant
- BLS Certified
Timeline
Patient Care Technician
Mercy Hospital Northwest Arkansas
04.2021 - 04.2025
Sales Associate
GameStop
08.2020 - 02.2021
Head Hostess/Waitress
Lemongrass Roots
05.2019 - 08.2019
Music Performance
University of Central Arkansas
High School Diploma -
Siloam Springs High School