Alexis Jennings
Jonesboro
Summary
Dedicated online personal shopper excelling in customer service and communication, enhancing shopping experiences through tailored product selection and effective order fulfillment.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
Jonesboro
05.2022 - Current
- Assisted customers in selecting products tailored to their preferences and needs.
- Communicated product availability and promotions through various online platforms.
- Managed inventory levels to ensure product availability and freshness.
- Collaborated with team members to streamline order fulfillment processes.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Store Associate
Kohls Department Store
Jonesboro
06.2023 - 08.2025
- Assisted customers in locating merchandise throughout the store.
- Stocked shelves with new inventory and organized displays effectively.
- Operated cash register, processed transactions, and handled customer inquiries.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Performed daily opening and closing procedures for store operation.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Answered telephone to give callers store information and look up order details.
Head Hostess
Texas Roadhouse
Jonesboro
11.2021 - 03.2022
- Greeted and seated guests in a welcoming manner.
- Coordinated with servers to ensure timely guest service.
- Answered phone calls and responded to inquiries professionally.
- Assisted in maintaining cleanliness of entrance and waiting areas.
- Monitored dining room flow to enhance guest experience.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Assisted with seating arrangements for large groups and special occasions.
Education
High School Diploma -
Jonesboro High School
Jonesboro 05-2024
Skills
- Product selection
- Order fulfillment
- Inventory management
- Online communication
- Grocery product knowledge
- Customer relationship management
- Team collaboration
- Time management
- Hospitality and accommodation
- Customer service expertise
- Route planning
- Online ordering
Timeline
Store Associate
Kohls Department Store
06.2023 - 08.2025
Online Personal Shopper
Walmart
05.2022 - Current
Head Hostess
Texas Roadhouse
11.2021 - 03.2022
High School Diploma -
Jonesboro High School