Alicia Acquistapace
Gravette,AR
Summary
Current student working toward a bachelors degree in marketing and seeking opportunity to expand skills and experience to begin a career. Ready to learn and willing to work hard to offer value to employer and team.
Overview
5
5
years of professional experience
Work History
Front Desk Leader
Nooma Life Studios
01.2023 - Current
- Managed retail organization including smooth check-outs and properly restocking inventory.
- Warmly welcomed 40-60 clients per shift, coordinated membership check-ins, and directed them to their spot in the studio.
- Maintained an organized, clean, and luxurious waiting area and fitness studio.
Shift Leader
7 Brew Coffee
10.2020 - Current
- Navigated solutions to all customer complaints and bottlenecks to optimize workflow.
- Executed cash management duties with POS and shift reports.
- Managed inventory levels using company systems and guidelines to reduce loss.
- Communicated, trained and promoted quality standards to upwards of 50 team members.
Soda Jerk at The Walmart Museum
Surge Consulting Inc.
08.2018 - 05.2021
- Mastered Walmart's POS systems to handle large amounts of orders and cash flow operations.
- Answered over 50 calls per shift regarding appointment status while organizing excel sheets involving customer information based on walk-in appointments and online bookings.
- Memorized and served menu items while providing friendly customer service and upholding all local COVID-19 safety protocols.
Education
Associate of Science - Marketing
NorthWest Arkansas Community College
Bentonville, AR05.2024
Skills
- Adaptable to Change
- Time Management
- Team Leader
- Critical Thinking
- Problem Solving
Timeline
Front Desk Leader
Nooma Life Studios
01.2023 - Current
Shift Leader
7 Brew Coffee
10.2020 - Current
Soda Jerk at The Walmart Museum
Surge Consulting Inc.
08.2018 - 05.2021
Associate of Science - Marketing
NorthWest Arkansas Community College
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