Current student working toward a bachelors degree in marketing and seeking opportunity to expand skills and experience to begin a career. Ready to learn and willing to work hard to offer value to employer and team.
Overview
5
5
years of professional experience
Work History
Front Desk Leader
Nooma Life Studios
01.2023 - Current
Managed retail organization including smooth check-outs and properly restocking inventory.
Warmly welcomed 40-60 clients per shift, coordinated membership check-ins, and directed them to their spot in the studio.
Maintained an organized, clean, and luxurious waiting area and fitness studio.
Shift Leader
7 Brew Coffee
10.2020 - Current
Navigated solutions to all customer complaints and bottlenecks to optimize workflow.
Executed cash management duties with POS and shift reports.
Managed inventory levels using company systems and guidelines to reduce loss.
Communicated, trained and promoted quality standards to upwards of 50 team members.
Soda Jerk at The Walmart Museum
Surge Consulting Inc.
08.2018 - 05.2021
Mastered Walmart's POS systems to handle large amounts of orders and cash flow operations.
Answered over 50 calls per shift regarding appointment status while organizing excel sheets involving customer information based on walk-in appointments and online bookings.
Memorized and served menu items while providing friendly customer service and upholding all local COVID-19 safety protocols.
Golf Operations Aide/Golf Pro Shop Assistant at Bella Vista Property Owners AssociationGolf Operations Aide/Golf Pro Shop Assistant at Bella Vista Property Owners Association