Work Preference

Summary

Overview

Work History

Education

Skills

Timeline

Open To Work

Alisha Shackelford

West Memphis

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteHybridRemote

Summary

Detail-oriented professional with a strong background in logistics coordination and administrative operations. Demonstrates effective communication and problem-solving skills, ensuring smooth delivery processes and high customer satisfaction. Committed to maintaining operational efficiency through precise record-keeping and proactive collaboration.

Overview

years of professional experience

Work History

Part-time Delivery Driver

GoPuff

Memphis

02.2022 - Current

Currently help with delivering packages from the GoPuff facility in east Memphis efficiently, ensuring timely arrival and customer satisfaction.
Navigated complex routes using GPS technology to optimize delivery times.
Conducts vehicle inspections to maintain operational safety and compliance standards.
Communicates effectively with customers regarding delivery status and any issues that may be encountered.
Collaborates with logistics teams to streamline operations and enhance overall efficiency.
Maintains upbeat, positive attitude in busy, customer-focused environment.
Possesses strong relationships with clients through proactive communication and personalized service.
Keeps detailed mileage and fuel reports to track overall fuel costs.
Maintains clean and safe vehicle, contributing to positive image of the company.

Field Service Admin

RenewableWorks

Heth

10.2025 - 12.2025

Maintained employee records to ensure data accuracy and integrity within systems, supporting reliable HR operations.
Processed payroll for over 300 RenewableWorks employees, ensuring adherence to federal, state, and local regulations.
Collaborated with cross-functional teams to meet common goals effectively.
Assisted in audits by providing necessary documentation and reports.
Updated databases regularly to reflect current information accurately.
Demonstrated strong problem-solving abilities through ongoing learning from FSM.
Generated payroll paperwork accurately and on time, facilitating timely employee compensation.
Executed day-to-day responsibilities with precision and efficiency, contributing to seamless administrative processes.

Logistics Coordinator

CES Power LLC

08.2023 - 09.2024

Facilitated delivery of temporary power and HVAC units for large-scale events nationwide.
Created purchase orders through Procure Desk to ensure timely broker payments.
Responded promptly to emails in dispatch inbox to maintain efficient communication.
Communicated clear instructions to drivers, addressing issues during transit effectively.
Resolved transportation challenges, such as delays or route changes, minimizing disruptions.
Utilized logistics software to monitor shipment progress and generate management reports.
Negotiated contracts with third-party carriers to secure competitive transportation rates.
Demonstrated problem-solving skills by addressing logistical challenges like rerouting due to road closures.

Hotel Front Desk Clerk

Hampton Inn By Hilton

02.2022 - 09.2023

Trained as Assistant General Manager after initial role as Night Auditor.
Managed guest check-in and check-out to create positive first impressions.
Resolved guest inquiries and complaints promptly to maintain high customer satisfaction.
Coordinated room assignments and reservations using property management systems to enhance occupancy rates.
Handled financial transactions accurately to ensure proper billing and payment processing.
Maintained accurate records of guest transactions and financial reports for compliance with hotel policies.
Monitored front desk operations to identify efficiency improvements and service quality enhancements.
Trained new front desk staff on operational procedures and customer service expectations.

Housekeeper

Connie's Custom Cleaning

10.2016 - 06.2022

After having a lot of prior knowledge and experience with all natural and green cleaning; I took a chance with working for Connie - and learned new cleaning techniques while cleaning Air bnb’s, residential houses, commercial properties, and offices throughout the Mid-South area
Maintained cleanliness and tidiness of assigned rooms and houses, ensuring a comfortable and welcoming environment for guests
Maintained inventory of guest amenities such as toiletries, towels, and linens, ensuring an adequate supply at all times
Followed established safety protocols when handling cleaning chemicals and operating equipment to prevent accidents or injuries
Inspected rooms after cleaning to ensure all areas were properly sanitized and maintained according to Connie’s standards

Facilitator

University of Mississippi

08.2016 - 05.2019

In the Distance Learning classrooms, helped with setting up audio/video interaction for the professor and students to communicate with the other Ole Miss campuses (Oxford, Grenada, Tupelo, Booneville, etc)
Designed and implemented assessments to effectively monitor student outcomes
Implemented assessment tools (e.g., quizzes, tests) to measure participant knowledge retention and comprehension
Organized and coordinated project tasks, ensuring detail and alignment with objectives
Managed program logistics, including scheduling, materials preparation, and room setup
Evaluated training materials for relevance and clarity.
Promoted a growth mindset among participants, fostering an environment of continuous learning and improvement