Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
Guided leaders and employees on company policies, programs, benefits and salary administration.
Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Mental Health Technician
Springwoods Behavioral Health
11.2023 - 03.2024
Dispatcher
JB Hunt Transport
04.2022 - 09.2022
Coordinated freight movement across multiple routes to optimize delivery schedules.
Utilized dispatch software to track shipments and monitor driver performance.
Communicated with drivers and customers to resolve issues and ensure timely deliveries.
Analyzed route efficiency to recommend process improvements for operational workflows.
Directed dispatching, routing, and tracking of Number fleet vehicles.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Women's Gymnastics Leadership Team at University of Arkansas Women's GymnasticsWomen's Gymnastics Leadership Team at University of Arkansas Women's Gymnastics