Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Alyssa Gates

Alyssa Gates

Fayetteville

Overview

2025
2025
years of professional experience

Work History

HR Manager

Jamestown Nursing & Rehab
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
  • Guided leaders and employees on company policies, programs, benefits and salary administration.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.

Mental Health Technician

Springwoods Behavioral Health
11.2023 - 03.2024

Dispatcher

JB Hunt Transport
04.2022 - 09.2022
  • Coordinated freight movement across multiple routes to optimize delivery schedules.
  • Utilized dispatch software to track shipments and monitor driver performance.
  • Communicated with drivers and customers to resolve issues and ensure timely deliveries.
  • Analyzed route efficiency to recommend process improvements for operational workflows.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

Education

GED -

NorthWest Arkansas Community College
Bentonville, AR
08.2021

Skills

  • Performance management
  • Payroll administration
  • Workforce planning
  • Employee coaching

Accomplishments

BSL Certification

Handle With Care Certification

Timeline

Mental Health Technician

Springwoods Behavioral Health
11.2023 - 03.2024

Dispatcher

JB Hunt Transport
04.2022 - 09.2022

HR Manager

Jamestown Nursing & Rehab

GED -

NorthWest Arkansas Community College
Alyssa Gates