Alyssa Massey
Manila
Summary
Proven team player and efficient multitasker with a track record of excelling in fast-paced environments at Subway and Sonic Drive-in. Committed to enhancing customer satisfaction through exceptional service and strict adherence to sanitation standards. Demonstrated reliability and problem-solving skills, resulting in significant improvements in service speed and accuracy. Skilled in POS system operation and maintaining workplace cleanliness, consistently meeting employer\'s high expectations.
Overview
2
2
years of professional experience
Work History
Janitorial
Buffalo Island Restoration Detailing & Rental LLC
10.2024 - Current
- Served as a reliable point of contact for clients'' concerns or issues related to janitorial services.
- Oversaw janitorial staff to ensure cleanliness throughout common areas, promoting a positive living experience for tenants.
- Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
Sandwich Artist
Subway
04.2024 - 09.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Carhop Server
Sonic Drive-in
01.2023 - 07.2024
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Answered guest questions and promoted special products.
Education
Diploma -
Manila High School
Manila, AR05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Multitasking and Prioritizing
- Customer Satisfaction Focus
- Attention to Detail
- Dependable and honest
- Cleanliness and hygiene
- Patience and Empathy
- Phone and Online Order Processing
- Order Accuracy
- Heavy Lifting
- POS System Operation
Education
Manila, AR
Contact
Manila, AR 72442
Timeline
Janitorial
Buffalo Island Restoration Detailing & Rental LLC
10.2024 - Current
Sandwich Artist
Subway
04.2024 - 09.2024
Carhop Server
Sonic Drive-in
01.2023 - 07.2024
Diploma -
Manila High School
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