Dedicated Medical Secretary with over 3 years at ARcare, excelling in patient scheduling and clinical support. Proven ability to train staff effectively while maintaining exceptional customer service. Skilled in medical terminology and adept at managing referrals and medical records, ensuring thorough documentation and a positive patient experience. Always promoting kindness and teamwork. I love to help others (patients, reps, coworkers) in any way that i possibly can kindness is key and you have to have great communication skills especially in the healthcare field. I fill in on the weekend at other clinics as well doing front office to help out.
I currently work fulltime Mon-Fri 8-5 at the ARcare-Newport clinic (ive been here going on 4 years doing front office. In my almost 4 years of being here I have trained several ladies in the front office and try and help in anyway that i possibly can. Great communication skills, teamwork is always important when being front office you are the face of the clinic! I always tell my ladies that ive worked with and trained make sure you always smile and speak to any and everyone that walks in this door, when they are leaving tell them to have a great day (always be humble and kind because you never know it but that smile or have a good day might be just what that person needs)! TEAMWORK MAKES THE DREAM WORK!!!! I have worked in other positions i the healthcare field as well as phlebotomist for 3+ years with WRHS and i am also MA cross trained within ARcare.
I have great computer,customer service skills, i also know how to work the referrals side as front office works the stat referrals. I also know how to go about doing the medical records part through the front office side (this is one of my favorite things to do. We have several requests come through daily for the clinic and i will call/fax over requests to get these scanned into pt chart and task to pts pcp/provider that they are seeing.
I worked in the Lab @ WRHS Diagnostic clinic in Batesville for 3+ years. I was constantly using several different computer programs at one time, Meditech, and we had 2-3 other systems/programs we also worked out of not counting running the POC in house tests in the lab to print off import to file and get them to provider STAT before pt leaves the office. I trained several ladies hands on and loved it then covid hit and the company started doing furloughs and laying people off due to not knowing what to expect form this virus or what it was at that time really. Due to me being pregnant they had to let me go because they didnt want me to risk it.) I then had my daughter and applied for the Medical secretary position at Newport to be closer to home during that time since i had a baby (ive been with ARcare for almost 4 years and absolutely love it)!!!
I was seasonal help at Riceland Foods Newport for a couple of years as a shipping/receiving clerk as well as probed trucks for samples of the grain. I would probe the grain trucks to bring samples into the sample house to test the moisture levels of the grains and do the evals for any bugs or chemical damages. Then we would import the eval testing into the computer by each farm and also split it into different field/plot numbers with how its to be split up by percentage. Several computer system/programs running at one time to get them a ticket to take over to the dump site. I also worked the shipout side as well, the drivers would bring a ticket in to me i would have to get grain sample and do the same as the moisture and eval test import it to the computer systems and make sure they didnt get loaded over the 80,000lbs or i would have to send them back to the loading/unloading docks. At the end of each day we had to print all tickets from the day (SEPERATE SIDES) and make a log of how many drivers in a book for each side and take to the main office down stairs so she could log it before we left the office. We also bagged the rice sample and boxed them got them ready for pick up for Riceland Foods to clean it and put in the "pretty bags before selling the rice".