Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Keaton

North Little Rock,AR

Summary

Dynamic and self-motivated professional with extensive experience as a Military Move Coordinator at Daniel Moving & Storage. Proven track record in scheduling expertise and problem-solving, enhancing team productivity while maintaining meticulous attention to detail. Adept at fostering strong interpersonal communication and ensuring compliance with safety protocols to achieve operational excellence.

Overview

10
10
years of professional experience

Work History

Military Move Coordinator

Daniel Moving & Storage
07.2019 - Current
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Enforced team adherence to safety regulations and protocols.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new team members on proper and safe use of tools and equipment.
  • Monitored progress of tasks to provide feedback for improvement.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Self-motivated, with a strong sense of personal responsibility.

Sales Associate

Dillards Department Store
08.2017 - 06.2019
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.

Shift Lead

Carter's
04.2015 - 07.2017
  • Enforced company policies and regulations with employees.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Completed store opening and closing procedures and balanced tills.
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved customer questions and concerns.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Education

No Degree -

Pulaski Technical College
North Little Rock, AR

Skills

  • Scheduling expertise
  • Relocations
  • Production recordkeeping
  • Material ordering
  • Active listening
  • Self motivation
  • Interpersonal communication
  • Problem-solving abilities
  • Information verification
  • Professionalism
  • Clear communication
  • Document processing
  • Error identification
  • Meticulous attention to detail
  • Maintains confidentiality
  • Data accuracy
  • Proofreading
  • Critical thinker
  • Document scanning

Timeline

Military Move Coordinator

Daniel Moving & Storage
07.2019 - Current

Sales Associate

Dillards Department Store
08.2017 - 06.2019

Shift Lead

Carter's
04.2015 - 07.2017

No Degree -

Pulaski Technical College

Similar Profiles

CREATE PROFILE
Amanda Keaton