Amber Hartwick
Greers Ferry,AR
Overview
11
11
years of professional experience
Work History
Data Entry Clerk
Paleovalley
10.2024 - Current
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
Floor Lead
Arkansas Natural Products
10.2023 - 10.2024
- Ensured compliance with safety regulations, maintaining a clean and hazard-free work environment for all employees.
- Developed employee schedules, balancing individual preferences while meeting the operational needs of the business effectively.
- Resolved conflicts between employees professionally, fostering a positive working environment that encouraged collaboration rather than competition.
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Enhanced team morale and productivity through regular feedback, recognition, and team-building activities.
- Streamlined communication among staff members by developing a clear chain of command system.
- Maintained clean and organized store environment to cultivate pleasant shopping experiences.
- Developed and implemented strategies to improve customer service and increase sales.
- Deposited large amounts of cash.
- Open and close the store.
Floor Lead
Enlightened
08.2021 - 05.2023
- Money drops
- Stack discounts
- Open the store
- Close the store
- Stock inventory
- Receive inventory
- Make sure everyone is following SOPs
- Paperwork
- Computer work
- Consultant
- Approve discounts
- Spreadsheets
Inventory Assistant Manager
Harvest
06.2020 - 01.2021
- Receive shipments
- Manage spread sheets
- Make adjustments to match inventory
- Daily audits
- Put away overflow of inventory
- Create manifest
- Accept manifest on computer
- Put new product into inventory on computer
- Pricing product
- Input and file invoices
- Assistant inventory manager
- Manage other employees when the inventory manager was out
Greeter
Harvest
06.2020 - 08.2020
- Unlock the doors for customers to come in
- Answer calls and any questions the customers have
- Check customers into the computer
- Cash customers out
- I wasn't greeting very long before I moved up to Manager.
Patient Consultant
Arkansas Natural Products
07.2019 - 06.2020
- Tracking and keeping up with inventory
- Receiving inventory
- Filling orders
- Confirming orders
- Sending emails
- Talking with patients about what they need and what they need it for
- Checking people out
- Checking people in at reception desk
- Answering phone at reception desk
Receptionist/Secretary
Arkansas Natural Products
07.2019 - 06.2020
- Answering phones
- Taking orders
- Making online menus
- Entering new patient information
- Cleaning
- Talking with customers if they have any problems, etc
Inventory Associate
Arkansas Natural Products
07.2019 - 04.2020
- Took inventory counts 3 times a day
- Filled orders as they come through
- Received shipments
- Stocked product
Guest Service Representative
Super 8
01.2016 - 01.2019
- Responsible for checking guests into and out of the hotel in an accurate and courteous manner
- Efficiently handles all payments received such as cash and credit cards transactions
- Balance and verify all monetary transactions in the appropriate accounts
- Properly compiles, completes and distributes reports to all management, relevant staff and departments
- Responsible for housekeeping reports and assigning projects to appropriate housekeeping staff
- Responsible for resolving escalated customer relations issues
- Training of new employees on check in process, room inspection and creating and confirming new reservations
- Maximize efforts towards productivity, identify problem areas and assist Management in implementing solutions
Cashier
Country Store
01.2014 - 01.2016
- Open and close registers, handle all cash and credit card transactions for fuel accounts, lottery books and purchases in the POS system
- Responsible for training thorough knowledge of store merchandise and providing information regarding products
- Assisted in the training of new cashiers, monitoring cash drawers to ensure all transactions were accurate
- Maintained inventory, stocked shelves as well as drink coolers, prepped and cooked food for customers
- Maintained store appearance; cleaning and kitchen at the beginning of shift and upon closing store on a daily basis
- Answering phone and providing excellent customer service whether on the phone or in person
Night Auditor/ Guest Service Representative
Super 8
01.2015 - 01.2015
- Responsible for posting in house room charge, direct bill payouts and fixed any variances
- Ensure all cash and cash equivalents are accounted for and balanced for all shifts
- Accurately prepared in house reports, check out list and out of order lists for next work day
- Worked varied work shifts including weekends and holidays
- Checking guests in and out of hotel, posting any cash or credit cards payments, making reservations, answering phones and general guest questions
- Maintained breakfast inventory, set up breakfast in the morning and restock any items for the guests that were getting low
- Cleaned lobby and lobby restroom through the night making sure bathroom items were stocked
Education
High school diploma - undefined
Skills
- Ability to work efficiently and competently individually and collectively as part of a team, with accuracy, within a fast-paced environment
- Strong customer interfacing skills, with the ability to build customer relationships
- Account analysis, payment processing, and excellent written and communication skills
- Strong attention to detail, with experience in Excel, email, fax, copy machine, and 10-key
- Strong planning, scheduling and organizational skills
Timeline
Data Entry Clerk
Paleovalley
10.2024 - Current
Floor Lead
Arkansas Natural Products
10.2023 - 10.2024
Floor Lead
Enlightened
08.2021 - 05.2023
Inventory Assistant Manager
Harvest
06.2020 - 01.2021
Greeter
Harvest
06.2020 - 08.2020
Patient Consultant
Arkansas Natural Products
07.2019 - 06.2020
Receptionist/Secretary
Arkansas Natural Products
07.2019 - 06.2020
Inventory Associate
Arkansas Natural Products
07.2019 - 04.2020
Guest Service Representative
Super 8
01.2016 - 01.2019
Night Auditor/ Guest Service Representative
Super 8
01.2015 - 01.2015
Cashier
Country Store
01.2014 - 01.2016
High school diploma - undefined
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