Amber Hassell
Alma
Summary
Offers exceptional interpersonal skills, excellent written and oral communication, outstanding organizational skills, attention to detail, dependability, quality customer service, self-motivation, a positive attitude, problem-solving abilities, and a strong work ethic.
Overview
25
25
years of professional experience
Work History
Accounts Receivable Associate
Express Employment Professionals/Fort Smith Restaurant Supply
09.2024 - Current
- Collections – Extracting and analyzing data to support collection efforts and financial reporting, while working with customers to reconcile account discrepancies and resolve payment issues
- ACH/EFT/Check/Cash/Credit Card payment processing/application using an ERP system
- Order Entry
- Invoicing
Accounts Receivable Associate (Hybrid)
Express Employment Professionals/Medartis, Inc.
04.2024 - 08.2024
- Collections – Extracting and analyzing data to support collection efforts and financial reporting, while working with customers to reconcile account discrepancies and resolve payment issues
- ACH/EFT/Check/Cash/Credit Card payment processing/application using an ERP system
- New A/R process implementation, launching SOPs for A/R processes
- Order Entry
- Invoicing
Office Coordinator
Orange Door Dental Group
07.2020 - 03.2024
- Oversaw daily office operations
- Collections – Extracting and analyzing data to support collection efforts and financial reporting, while working with patients to reconcile account discrepancies and resolve payment issues
- Processing insurance payments, EOBs, and patient payments
- Billing/Insurance claims
- Scheduling
- Patient check-in and check-out
- Insurance verification
- Managed social media presence
Health Room Assistant
Warsaw Community Schools
09.2019 - 07.2020
- Provided clinical support to students
- Charting and documentation
- Communication/correspondence with parents and guardians
Administrative Assistant
Kosciusko Community Foundation
05.2017 - 03.2018
- Event coordinating
- Reception duties
- Accounts Receivable
- Provided administrative support to Executive Director, Development Director, Board of Directors, and Committees
Financial/Insurance Coordinator
Warsaw Orthodontics
03.2015 - 05.2017
- Account Aging and Collections – Extracting and analyzing data to support collection efforts and financial reporting, while working with patients to reconcile account discrepancies and resolve payment issues
- Processing insurance payments, EOBs, and patient payments
- Billing/Insurance claims
- Scheduling
- Patient check-in and check-out
- Insurance verification
Dental Business Assistant
Heartland Dental
08.2014 - 03.2015
- Scheduling coordinator and treatment planner for a high production dental office
- Collection for services
- Patient check-in and check-out
- Insurance verification
Office Manager
Kosciusko County Purdue Extension
01.2009 - 01.2014
- Managed daily office operations
- Delivered superior customer service and support to Directors and Committees
- Bookkeeping
- Collection for services
- Assisted in event coordination
- Maintained company website
Admissions Registration Coordinator
Kosciusko Community Hospital
01.2003 - 01.2008
- Patient admissions/registration
- ICD-9 – Managing physician orders and patient records
- Collection for services
- Scheduling
- Provided support to registration staff with minimal supervision
- Insurance verification
Receptionist
Assurance Auto Insurance
01.2001 - 01.2002
- Front office duties
- Payment collection
- Data entry
- Filing
Education
Unaccredited / Seminary - Psychology / International Studies
Indiana Bible College
Indianapolis05-2002
High School Diploma -
Accelerated Christian Education
05-1998
Skills
- Microsoft Office / Outlook / Teams
- SAP
- Prophet21
- Dentrix
- Practice Management Tools
- Cloud9
- Ortho2
- STAR
- ICD-9
- Billing / Invoicing
- Collections
- Accounts Receivable
- Data Entry
- Scheduling
- Medical Terminology
- Dental Terminology
- Staff Support / Management
- Order Entry
- Payment Processing and Application
- Data Analysis
- Insurance Claims and EOBs
- Insurance Verification
References
- Kelly Heckaman, (574) 527-5917
- Grace Roose, (734) 560-2352
- Dr. Emily Watson, (260) 402-4675
- Ruth Fournier, (574) 265-9706
Timeline
Accounts Receivable Associate
Express Employment Professionals/Fort Smith Restaurant Supply
09.2024 - Current
Accounts Receivable Associate (Hybrid)
Express Employment Professionals/Medartis, Inc.
04.2024 - 08.2024
Office Coordinator
Orange Door Dental Group
07.2020 - 03.2024
Health Room Assistant
Warsaw Community Schools
09.2019 - 07.2020
Administrative Assistant
Kosciusko Community Foundation
05.2017 - 03.2018
Financial/Insurance Coordinator
Warsaw Orthodontics
03.2015 - 05.2017
Dental Business Assistant
Heartland Dental
08.2014 - 03.2015
Office Manager
Kosciusko County Purdue Extension
01.2009 - 01.2014
Admissions Registration Coordinator
Kosciusko Community Hospital
01.2003 - 01.2008
Receptionist
Assurance Auto Insurance
01.2001 - 01.2002
Unaccredited / Seminary - Psychology / International Studies
Indiana Bible College
High School Diploma -
Accelerated Christian Education
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