Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

AMBER LOWE

Mayflower

Summary

Dedicated and passionate educator and coordinator with experience in mentoring, program management, and relationship-building within educational settings. Proven ability to collaborate with diverse stakeholders, implement student development initiatives, and foster environments that prioritize inclusivity, cultural competency, and academic success. Experienced in working with middle and high school students, as well as advocating for the unique needs of twice exceptional children.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Patient and Family Experience Council Advisor

Baptist Health Medical Group
12.2024 - Current

• Partner with hospital leadership to improve community outreach and enhanced the patient-family experience through actionable initiatives.

• Participate in the development and planning of patient and family satisfaction initiatives, new facilities and facility renovations.

• Empower patients, families and staff through continuous education to ensure the best possible medical and emotional outcome for patients and their families .


Substitute Teacher, Secondary Education

Kelly Education Services - Estem School District
12.2022 - Current
  • Provide educational support to middle and high school students across various subjects, including special education, fostering an inclusive and engaging classroom environment.
  • Collaborate with administrators and teachers to ensure continuity of learning during teacher absences.
  • Adapt lesson plans to meet the unique needs of students from diverse academic and socioeconomic backgrounds.
  • Implement classroom management techniques, creating a respectful learning atmosphere.
  • Establish relationships with students to encourage a supportive educational experience.

Student Success Advocate

Volunteer/ Parent Role
08.2016 - Current

• Advocate for my twice exceptional (2e) students within the school system by helping educators enhance their understanding of neurodiversity, foster supportive learning environments and develop inclusive strategies to meet individual student needs.

• Research legal frameworks and community resources for effective advocacy strategies.

• Worked effectively with fellow team members to coordinate effective solutions to any question or concern.


Field Reimbursement Manager

Bottom Line Systems
03.2014 - 03.2021
  • Coordinated and implemented programs to support clients in achieving organizational goals, ensuring consistent communication and training.
  • Managed diverse client accounts, facilitating the navigation of complex systems and providing tailored solutions to address challenges.
  • Established collaborative relationships with stakeholders, demonstrating empathy and cultural competency.

Healthcare Analyst II

HP Enterprise Services
06.2011 - 03.2012
  • Assisted over 500 eligible providers with registering information with CMS (Medicare) and/or MAPIR (Medicaid) and helped troubleshoot various attestation errors, qualifying eligible providers for the first phase of the ARRA funds, and ultimately being eligible for maximum reimbursement by Medicaid

Implementation Specialist

HIT Arkansas, a division of Arkansas Foundation for Medical Care
04.2012 - 07.2012
  • Consulted with provider's giving them the technical support and training needed to assess, plan, select, implement and evaluate an (EHR) system to meet eligibility guidelines for the Medicare and/or Medicaid Incentive within designated timeframes
  • Attested with CMS (Medicare) and/or MAPIR (Medicaid) in order for eligible providers to receive the initial phase of the American Recovery and Reinvestment Act funds and ultimately be eligible for maximum reimbursement by Medicare and/or Medicaid upon achieving meaningful use

Education

Master of Business Administration -

Webster University
St. Louis, MO

Bachelor of Science - Business Administration/Marketing

UA of Pine Bluff
Pine Bluff, AR

Skills

  • Program Coordination and Implementation
  • Cultural Competency and Sensitivity
  • Relationship Building and Collaboration
  • Student Mentorship and Support
  • Workshop Development and Facilitation
  • Data Collection and Reporting
  • Communication and Interpersonal Skills
  • Organizational and Time Management Skills
  • Advocacy for Educational Equity
  • Adaptability and Problem-Solving

Certification

CPAT, PAHM

Timeline

Patient and Family Experience Council Advisor

Baptist Health Medical Group
12.2024 - Current

Substitute Teacher, Secondary Education

Kelly Education Services - Estem School District
12.2022 - Current

Student Success Advocate

Volunteer/ Parent Role
08.2016 - Current

Field Reimbursement Manager

Bottom Line Systems
03.2014 - 03.2021

Implementation Specialist

HIT Arkansas, a division of Arkansas Foundation for Medical Care
04.2012 - 07.2012

Healthcare Analyst II

HP Enterprise Services
06.2011 - 03.2012

Master of Business Administration -

Webster University

Bachelor of Science - Business Administration/Marketing

UA of Pine Bluff
AMBER LOWE