Amber McGuire
Hot Springs
Summary
To fully utilize my customer service knowledge and office skills to obtain a position with a company and also have the opportunity for advancement through experience and education
Overview
14
14
years of professional experience
Work History
Audit processor
Windows USA
2022.01 - 2024.12
- Use of excel
- Use of several different programs specific to the company
- Spoke to salesman
Insurance Agent
Eldercare
2020.04 - 2022.08
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Server/Cook
The Shack
2015.08 - 2020.01
- Wait tables
- Customer service
- Handle money
- Cook
- Answer phones
Customer Service Associate
Lowes
2013.09 - 2014.07
- Customer service
- Initiated customer sales
- Cashier
- Answer phones
Office Assistant
Garland County Prosecuting Attorney’s Office
2011.10 - 2012.10
- Company Overview: State of Arkansas 18th Judicial East
- Provide clerical support to District Court
- Prepare legal documents
- Maintain court records and files
- Answer phones, data entry, sent all notices to victims and complaints
- Sent discovery at Attorney request
Office Assistant
Final Touch Roofing
2011.01 - 2011.10
- Create, maintain, scan, and file all work orders and contracts
- Schedule all job leads for salesman, answer and dispatch all calls
- Research all jobs for roofing permit with City of Hot Springs
- Type all personal reference sheets
- Data entry for all calls, job logs, and repairs
Education
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Arkansas Tech University
01.2014
A.A.S. - Criminal Justice
National Park Community College
01.2011
High School - undefined
Jessieville High School
01.2008
Skills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Data entry experience
- Multitasking and organizing
QUALIFICATIONS
I have a two year A.A.S. in Criminal Justice that has given me the knowledge of the justice system, social science and computer literacy. I have office experience and data entry, scanning, filing, and mailing. I also have extensive communication skills that I have acquired through the years of office, retail, and childcare.
Timeline
Audit processor
Windows USA
2022.01 - 2024.12
Insurance Agent
Eldercare
2020.04 - 2022.08
Server/Cook
The Shack
2015.08 - 2020.01
Customer Service Associate
Lowes
2013.09 - 2014.07
Office Assistant
Garland County Prosecuting Attorney’s Office
2011.10 - 2012.10
Office Assistant
Final Touch Roofing
2011.01 - 2011.10
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Arkansas Tech University
A.A.S. - Criminal Justice
National Park Community College
High School - undefined
Jessieville High School