Amber Reed
Springdale
Summary
Dynamic and results-driven professional with extensive experience as Bar Manager for 13+ years at Foghorn's Wings and General Manager at Medusas Bar and Grill with proven track record in financial reporting and labor cost control, fostering team collaboration and enhancing customer relationships. Skilled in developing marketing plans and implementing effective employee scheduling to optimize operations and drive profitability. Several years experience of marketing through social media.
Overview
13
13
years of professional experience
Work History
Restaurant Bar Manager
Foghorn's Wings
08.2012 - Current
- Managed bar operations, ensuring compliance with health and safety regulations.
- Developed cocktail menu, incorporating seasonal ingredients and customer preferences.
- Trained and supervised staff on beverage preparation techniques and customer service standards.
- Implemented inventory management systems, tracking stock levels to minimize waste.
- Analyzed customer feedback to enhance drink offerings and improve guest experience.
- Monitored financial performance, identifying trends to optimize profitability of bar services.
- Fostered a positive work environment, encouraging team collaboration and professional growth.
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Closed out cash register and prepared cashier report at close of business.
General Manager
Medusas Bar and Grill
05.2023 - 03.2025
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Developed and implemented cost-control measures to optimize inventory management and reduce waste.
- Analyzed customer feedback to drive improvements in service quality and dining experience.
- Fostered a positive work environment by promoting team collaboration and effective communication strategies.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Set clear expectations and created positive working environment for employees.
Substitute Teacher, K-12
Springdale Public Schools
01.2023 - 12.2024
- Adapted instructional materials for varying grade levels, ensuring accessibility for all students.
- Provided individualized support to students, fostering academic growth and confidence in their abilities.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
Bachelor's Of Science In Healthcare Administration - Health Administration
University of Phoenix
Tempe, AZ06.2016
Skills
- Employee scheduling
- Health and safety
- Supervisory experience
- Team building
- Responsible alcohol service
- Marketing plan development
- Staff scheduling
- Financial reporting
- Labor cost control
- Customer relationship building
Timeline
General Manager
Medusas Bar and Grill
05.2023 - 03.2025
Substitute Teacher, K-12
Springdale Public Schools
01.2023 - 12.2024
Restaurant Bar Manager
Foghorn's Wings
08.2012 - Current
Bachelor's Of Science In Healthcare Administration - Health Administration
University of Phoenix