Amelia Halter
Telecom Field Ops Technician
Austin,AR
Summary
Field operations professional known for taking ownership beyond assigned scope and consistently delivering under pressure. Brings hands-on experience in fiber network installation, safety-critical environments, and independent field execution. Recognized for stepping into leadership responsibilities when needed and actively pursuing growth opportunities. Seeking advancement through the AT&T AFO Pathfinder Program to build long-term impact within AT&T’s operational organization.
Overview
4
4
years of professional experience
Work History
Premise Technician
AT&T
North Little Rock, Arkansas
03.2024 - Current
- Owned end-to-end fiber installations, troubleshooting, and service activation with a safety-first mindset
- Operated independently in dynamic field environments, managing routes, time, and customer expectations
- Resolved complex service issues while protecting network integrity and customer confidence
- Represented AT&T as a trusted technical authority, delivering consistent, standards-driven outcomes
- Built strong relationships with customers through excellent communication skills and an unwavering commitment to delivering high-quality service results
- Prevented future service disruptions by identifying potential issues during routine maintenance checks and taking proactive measures to address them.
Facility Operations and Maintenance Technician
Conway Behavioral Health
Conway, AR
06.2022 - 03.2024
- Maintained operational uptime across electrical, mechanical, and life-safety systems
- Safeguarded compliance in a regulated healthcare environment under Joint Commission standards
- Selected to step into an Interim Facility Director role, owning operational continuity during a leadership transition
- Balanced competing priorities while ensuring safety, reliability, and continuity
- Troubleshot equipment breakdowns and performed preventive maintenance.
Education
High School Diploma -
Keller High School
Keller, Texas 05.2001 -
Skills
- End-to-End Operational Ownership
- Leadership Without Title
- Independent Field Decision-Making
- Safety-First Execution Mindset
- Standards-Driven Quality Assurance
- Fiber Network Installation & Troubleshooting
- Operational Efficiency & Time Management
- Compliance & Risk Mitigation
- Customer-Facing Technical Leadership
- Preventive & Corrective Systems Maintenance
- Cross-Functional Communication
- Growth-Driven Professional Mindset
Timeline
Premise Technician
AT&T
03.2024 - Current
Facility Operations and Maintenance Technician
Conway Behavioral Health
06.2022 - 03.2024
High School Diploma -
Keller High School
05.2001 -