Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amy Darden

Smackover

Summary

Detail-oriented Office Manager experienced in administrative settings. Articulate and patient with strong collaboration skills. Known for balancing efficiency and accuracy. Quality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others. Careful and meticulous with dedication to accuracy. Proven history of working closely with team members to complete safe and effective data management. Skilled at digitizing documents, modernizing systems and organizing data for optimized productivity. Detailed Data Entry Clerk with experience inputting and organizing data in various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed. Experienced Data Entry Clerk with 6 years of success developing and maintaining databases. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Data Entry Clerk

Turner Industries LLC
El Dorado
02.2023 - Current
  • Verified outdated data and implemented necessary changes to records.
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Maintained updated knowledge of industry trends related to data entry operations.
  • Located information contained in files to meet requests by supervisors and other departments.
  • Created reports and audited charts to maintain concise records.
  • Audited new data, identifying potential issues and corroborating reports.
  • Proofread and edited documents to correct errors.
  • Verified confidential or private client information in adherence to state and federal laws.
  • Provided support to management staff in regards to data entry processes.
  • Translated written documentation and notes into emails and other types of correspondence.
  • Identified discrepancies between source documents and entered data.
  • Created spreadsheets to track data entries.
  • Emailed completed documents to supervisors and co-workers to confirm accuracy.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Checked source documents against entered data to ensure accuracy.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Prepared summaries of daily work completed for review by supervisors.
  • Prepared payroll documentation by entering data into cumulative payroll document.
  • Verified accuracy and completeness of data entry into the database system.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Followed up on pending tasks until completion.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Compiled reports based on gathered information.
  • Assisted colleagues with resolving any issues related to data entry operations.
  • Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.

Office Manager

Advanced Pain Management Clinic
El Dorado
05.2019 - 04.2024
  • Maintained filing system for records, correspondence and other documents.
  • Coded and entered daily invoices with in-house accounting software.
  • Recruited and trained new employees to meet job requirements.
  • Provided training to new hires on office policies and procedures.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Interpreted and communicated work procedures and company policies to staff.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Scheduled appointments
  • Verified Insurance
  • Administered Drug Tests
  • Medicine Count
  • Worked hands on with patients

Office Manager

Petrin, LLC
El Dorado
04.2020 - 02.2023
  • Coded and entered daily invoices with in-house accounting software.
  • Maintained filing system for records, correspondence and other documents.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Developed and implemented office policies and procedures.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Supervised staff members, organized schedules and delegated tasks.
  • Delegated work to staff, setting priorities and goals.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Provided administrative support to management team including preparing reports and presentations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Organized company events including holiday parties, team building activities .
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
  • Reviewed files and records to obtain information and respond to requests.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Assigned work and monitored performance of project personnel.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Produced thorough, accurate and timely reports of project activities.
  • Ensured compliance with applicable laws regarding employment practices.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Collaborated with others to discuss new opportunities.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Data Entry Clerk

Turner Industries LLC
El Dorado
04.2016 - 05.2019
  • Verified outdated data and implemented necessary changes to records.
  • Organized and filed data in appropriate locations for easy access to essential information.
  • Maintained database by entering new and updated customer and account information.
  • Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
  • Maintained updated knowledge of industry trends related to data entry operations.
  • Located information contained in files to meet requests by supervisors and other departments.
  • Created reports and audited charts to maintain concise records.
  • Audited new data, identifying potential issues and corroborating reports.
  • Verified confidential or private client information in adherence to state and federal laws.
  • Provided support to management staff in regards to data entry processes.
  • Processed customer and account source documents by reviewing data for deficiencies.
  • Identified discrepancies between source documents and entered data.
  • Detected flaws in customer and account data, resolving issues and communicating with supervisors.
  • Entered data into spreadsheets, documents and databases with high accuracy rate.
  • Sifted through large quantities of data and accurately transferred necessary information to electronic spreadsheets.
  • Checked source documents against entered data to ensure accuracy.
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Exceeded quality goals to support team productivity.
  • Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
  • Researched requested information using available resources when necessary.
  • Kept detailed notes during meetings and relayed information to co-workers through email.
  • Determined appropriate databases for completed documents and transferred files electronically.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Gathered and documented statistical information to generate reports.
  • Followed data program techniques and procedures to maintain data entry requirements.
  • Improved quality of data by producing coherent definitions and data-naming standards.
  • Prepared summaries of daily work completed for review by supervisors.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Followed up on pending tasks until completion.
  • Performed data entry from paper documents, emails, and other sources into computer systems.
  • Secured essential information and data by running database backups.
  • Addressed data problems, troubleshooting solutions to minimize interruptions.
  • Stored hard copies of data in organized files to optimize retrieval.
  • Maintained confidentiality of sensitive information entered into the system.
  • Collected and organized information for entry, prioritizing entries to increase efficiency.
  • Screened and regularly answered calls to provide assistance to important clients.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Reviewed existing information for accuracy and made necessary corrections.
  • Operated various office equipment such as scanners, printers. when required.
  • Compiled reports based on gathered information.
  • Revised standard operating procedures to reflect current practices.
  • Maintained detailed logs of finished and in-progress data entry projects to identify areas of improvement and increase productivity.
  • Updated existing records with new or revised information as needed.
  • Organized files according to established procedures for easy retrieval later on.
  • Input new data to test customer and account system changes and upgrades.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Maintained updated knowledge through continuing education and advanced training.
  • Planned and completed group projects, working smoothly with others.
  • Leveraged [Software] skills to input and compile data gathered from various sources.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Maintained schedule of class assignments to meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Understood and followed oral and written directions.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

El Dorado Adult School
El Dorado, AR
06-1993

Skills

  • File Management
  • Collecting Information
  • Maintains Confidentiality
  • Certified in 10-Key
  • Filing and Data Archiving
  • Professional and Mature
  • Data Transcription
  • Verifying Data Accuracy
  • Meticulous Attention to Detail
  • AR/AP
  • Data Security
  • Document Processing
  • Administrative Support Specialist
  • Error Identification
  • Data Accuracy
  • Document Preparation
  • Proofreading
  • Word Processing
  • Proficient With [Database]
  • Advanced Clerical Knowledge
  • Project Management
  • Information Storage
  • Customer Service-Oriented
  • Strong Interpersonal Skills
  • Spreadsheet Management
  • Bookkeeping
  • Invoice Processing
  • Multi-Line Phone Proficiency
  • Quality Assurance
  • Software Troubleshooting
  • Database Management
  • Business Administration
  • Safety Regulations
  • Insurance Processing
  • Mail Handling
  • Excellent Communication Skills
  • Insurance Eligibility
  • Microsoft Excel Certified
  • Medical Terminology
  • Administrative Support
  • Expense Reporting
  • Understands Grammar
  • Report Analysis
  • Office Administration
  • Data Integrity
  • Critical Thinker
  • Pleasant Demeanor
  • Document Scanning
  • Order Processing
  • Data Screening
  • Advanced MS Office Suite Knowledge
  • Strong Problem Solver
  • Data Entry
  • Typing Manuscripts
  • Customer Relationship Management
  • Data Processing

References

References available upon request.

Timeline

Data Entry Clerk

Turner Industries LLC
02.2023 - Current

Office Manager

Petrin, LLC
04.2020 - 02.2023

Office Manager

Advanced Pain Management Clinic
05.2019 - 04.2024

Data Entry Clerk

Turner Industries LLC
04.2016 - 05.2019

High School Diploma -

El Dorado Adult School

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Amy Darden