Hardworking, dynamic, proactive candidate with strong interpersonal and communicational skills .
Organized and dependable with a vast intercultural background committed to providing outstanding customer service and assistance. Ready to help team achieve company goals.
Overview
30
30
years of professional experience
Work History
Coordinator for External Services
Lincoln International School
08.2010 - Current
Collaborated with department Heads to develop strategic plans aligning with overall department objectives, fostering a unified approach toward shared goals within the institution´s culture .
Enhanced families needs by responding promptly to inquiries and addressing concerns integrally.
Trained multiple families on Assertiveness
Facilitated an environment of collaboration and increased team productivity by consistently communicating updates and challenges
Improved communication among team by application of superior conflict resolution and problem-solving skills.
Interceded between School Deputies and parents during arguments and diffused tense situations.
Facilitated cross-departmental workshops to identify
students needs by creating safe and respectful atmospheres .
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Human Resources and Customer Compliance Assistant
F Gaddi Y Asociados
03.1998 - 12.2008
Implemented communication improvements fostering a positive work environment.
Facilitated open lines of communication between management and staff, resulting in increased efficiency within the team's work .
Played a key role in conflict resolution efforts when emerging crisis arouse .
Active role in customer services . Fostering a culture of service to the client.
Provided support for foreign visits during their stay in Buenos Aires
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Performed periodic reviews to identify areas of improvement.
Aided in the preparation of necessary documentation for timely submission to relevant authorities.
English Teacher
Master College
03.1994 - 12.1997
Created inclusive classroom environment, fostering respect and mutual understanding among students of diverse backgrounds
Improved classroom management by implementing consistent routines and clear expectations for behavior
Kept classroom organized, clean and safe for students
Implemented reward system to motivate students and recognize academic and personal achievements.
Developed innovative lesson plans to engage students
Provided guidance and mentoring to students regarding academic, social and emotional issues.
Attended department meetings to develop and update course curricula. Mentored new teachers within the department, sharing best practices and offering guidance on effective teaching methods.
Coordinated with school's special education team to adapt lessons for students with learning differences, ensuring inclusive learning environment
Increased student motivation by providing timely feedback and recognizing individual achievements.
Worked with other teachers to support struggling students and provide thorough help to rectify behaviour
Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
Participated in ongoing professional development opportunities to remain current on educational trends and research-based strategies for instruction.
Education
Bachelor of Arts - Psychology, Argentina
Universidad De Belgrano
Buenos Aires, Argentina
05.1998
Skills
Customer Service
Cultural sensitivity
Team Relationship Building
Decision-Making
Problem-solving skills
Successful at managing people with a positive attitude