Ana Casandra Gennaro
Burzaco,B
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Social Media Manager
Good Bunny Agency
2023.07 - 2024.01
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Increased customer engagement through social media.
- Designed and implemented social media strategies to align with business goals.
Seller
La Estrella
2020.10 - 2023.07
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Contributed to team objectives in fast-paced environment.
- Utilized product knowledge to educate customers on features and benefits.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Bachelor of Arts - Sworn Translation
High School Diploma -
12.2011
Skills
- Verbal and written communication
- Crafting responses
- Excellent Multitasking
- Interpersonal Skills
- Cost Control
- Problem Resolution
Languages
Spanish
Native language
English
Proficient
C2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Social Media Manager - Good Bunny Agency
2023.07 - 2024.01
Seller - La Estrella
2020.10 - 2023.07
Universidad Nacional De Lanús - Bachelor of Arts, Sworn Translation
Inmaculada Concepción De Burzaco - High School Diploma,
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