Open To Work
Ana Harumi Shinzato
Buenos Aires
Summary
Bilingual Customer Service and Administrative Professional with experience in fast-paced environments, including medical offices and hospitality. Expertise in customer support, order management, cash handling, and scheduling, with a focus on efficient problem-solving. Proficient in English and basic Japanese, with a strong ability to adapt to new systems. Seeking remote or part-time roles in customer service or administrative support.
Overview
8
8
years of professional experience
Work History
Event Cashier
Nueva Casa Japonesa
CABA
2022.12 - Current
- Managed payments, balanced cash register, and completed end-of-day cash closing.
- Provided customer service and cashier support during high-demand food and cultural events.
- Addressed customer inquiries and resolved issues to enhance event experience.
- Coordinated with team members to ensure efficient and organized service.
- Assisted with event setup and space organization, including decoration and preparation.
Ticket Sales Assistant
Entrada Uno
CABA
2023.12 - 2025.12
- Sold tickets for performances at Buenos Aires Theatre Complex, enhancing audience access to events at Teatro Colón, Teatro San Martín, and Colón Fábrica.
- Managed cash handling, ticket issuance, and transaction control to maintain financial accuracy and accountability.
- Facilitated ticketing and reservation processes to improve efficiency and customer experience.
- Delivered customer support in fast-paced environments, ensuring clear information and assistance to enhance customer satisfaction.
- Resolved customer inquiries, exchanges, and ticket-related issues while maintaining a professional and organized approach.
English Teacher
Mega Blue Bird
Tokyo
2018.03 - 2018.08
- Taught English in small-group classes to students up to 22 years old, fostering language proficiency and engagement.
- Planned and prepared educational materials tailored to diverse learning levels, enhancing student comprehension and participation.
- Coordinated with Japanese teachers to create effective bilingual learning environments, facilitating cross-cultural communication.
- Utilized English and basic Japanese for effective daily communication with students and staff.
- Developed strong communication, empathy, and adaptability skills.
Education
Certificate of Technical Studies - Ceramic Arts Technician
Escuela Superior De Educación Artística En Arte Ce
Buenos Aires, Argentina2027-12
Some College (No Degree) - Game Development Program
Escuela Da Vinci
Buenos Aires, Argentina2019-12
High School Diploma -
ORT Argentina
Buenos Aires, Argentina2014-12
Skills
- Customer service
- Spanish and English proficiency
- Order preparation and stocking
- Transaction handling
- Inventory management
- Issue resolution
- Problem solving
- Verbal and written communication
- Cash management
- Empathy and patience
Languages
English
Advanced (C1)
C1
Spanish
Native
Native
Japanese
Intermediate (B1)
B1
Work Preference
Job Search Status
Open to workWork Type
Part TimeLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Ticket Sales Assistant
Entrada Uno
2023.12 - 2025.12
Event Cashier
Nueva Casa Japonesa
2022.12 - Current
English Teacher
Mega Blue Bird
2018.03 - 2018.08
Certificate of Technical Studies - Ceramic Arts Technician
Escuela Superior De Educación Artística En Arte Ce
Some College (No Degree) - Game Development Program
Escuela Da Vinci
High School Diploma -
ORT Argentina