Anastasia Franklin
Rogers
Summary
Hardworking General Laborer with dedicated work ethic and solid industry background. Knowledgeable with operations of heavy and light equipment to accomplish tasks. Reliable and works well in varying conditions.
Overview
7
7
years of professional experience
Work History
Assistant Manager
KFC
Rogers
08.2021 - Current
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Produced thorough, accurate and timely reports of project activities.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Resolved conflicts between team members in an effective manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Line Lead
Esco Processing & Recycling
Rogers
05.2018 - 08.2021
- Led and influenced team members through actions and expectations to meet improvement goals.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Provided guidance to team members on safety protocols and quality standards.
- Facilitated cross-training among team members to create a versatile workforce.
- Used daily system logs to document production information, discussing issues with management.
- Produced quality products by palletizing, packaging and assembling finished items.
- Used hand trucks and forklifts to unload, load and transport items.
- Trained new line workers in proper operational procedures and safety protocols.
- Separated products according to weight, grade and size of material to produce final product.
- Set up and operated production machinery according to specific standards and protocols of company.
- Coordinated with other departments to ensure smooth operation of the assembly line.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Disassembled product for separation
Education
High School Diploma -
Rogers New Technology High School
Rogers, AR05-2018
Skills
- Recruiting and interviewing
- Operations management
- Customer rapport
- Staff management
- Employee engagement
- Process improvement strategies
- Orientation and training
- Workplace safety compliance
- Verbal and written communication
- Safety processes and regulations
- PPE enforcement
- Production supervision
- Heavy lifting
- Forklift Driving
Timeline
Assistant Manager
KFC
08.2021 - Current
Line Lead
Esco Processing & Recycling
05.2018 - 08.2021
High School Diploma -
Rogers New Technology High School
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