Seasoned Operations Manager and talented leader with 12 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Hi, I’m
Andrea De Dios
Buenos Aires,B
Summary
Overview
18
years of professional experience
Work History
Spectrum Brands, IncBuenos Aires, B
Operations Manager, Global - Supply Chain/Transportation Manager
02.2019 - Current
Job overview
- End to End operation monitoring, Interdisciplinary team leadership.
- Within S&OP Process, indicators are within target of organization in a sustained way.
- Areas in charge, Comex, Customer Service, 3PL Storage, Operation & Distribution, E-commerce
- Projects: Automation of loading from OC to Sap via EDI
- SAP 4 Hana Migration
- Design and implementation of E-commerce operation for Argentina (Seller, Integrator, Operation in 3PL and SAP)
- Supervised operations staff and kept employees are compliant with company policies and procedures.
- Communicated with customer service and sales teams to improve productivity and service ratings.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed SLAs for carriers and logistics providers, meeting defined requirements through daily management and process improvements.
- Directed initiatives to improve the work environment, company culture, or overall business strategy.
- Negotiated contracts with vendors and suppliers to obtain the best pricing and terms.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Spectrum Brands, Inc
Supply chain support analyst
09.2018 - 02.2019
Job overview
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Lead operational Team Comex, Billing, Customer Service. 3PL operation, inventory, distribution.
Takeda
Supply Chain Support Analyst
05.2018 - 09.2018
Job overview
- Participation SAP BPR development.
- Inventory analysis
- Reduction inventory differences 35% to 5%
- Flow chart of Comex design
Western Union
Logistics Coordinator
01.2017 - 05.2018
Job overview
- Responsible for Logistics operations.
- Inventory management and demand attention.
- Monitored and adjusted inventory levels according to demand.
- Studied data to identify trends and patterns in transportation activity.
KODAK ARGENTINA
Logistics Coordinator
05.2013 - 05.2016
Job overview
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Updated and maintained databases to track shipments and inventory.
- Created and managed budgets related to logistics and transportation.
- Developed and implemented strategies to reduce costs and improve quality of service.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Prepared and presented reports to management on logistics performance.
- Monitored performance of logistics operations to identify areas for improvement.
TSU cosmetics
Logistics Supervisor
02.2011 - 03.2013
Job overview
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Improved efficiency by 100% through employee management, workflow evaluations and monitoring procedures.
- Negotiated transportation and logistics contracts to reduce shipping costs.
- Monitored logistics performance and identified improvement opportunities.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Developed and implemented web-based tracking systems for improved monitoring.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
Brinks Inc
Operations Analyst
05.2005 - 10.2009
Job overview
- Responsible Quality system, based on ISO 9001 version 2000 and up grade to 2008. Implementation and maintenance of the quality management system
- Operational process design and chart flows development.
- Six sigma implementation, 5s program & Continuous improvement system
- Identified and analyzed project risks and developed mitigation strategies.
- Developed written documents and reports related to programs and operations.
- Supported supervisor and associated team members to maintain system functionality.
Education
Universidad Abierta InteramericanaArgentina
Quality Management in Service Companies from Business Quantitative Methods
12.2008
University Overview
UBA Economics Argentina
Bachelor of Administration from Business Administration And Management
05.2005
University Overview
LRQA - Lloyd's Register'sArgentina
ISO 9001 Internal Auditor from Quality Control And Safety Technologies
2005
University Overview
Skills
- Team Leadership
- Managing Operations and Efficiency
- Productivity Performance
- Negotiation
- Complex Problem-Solving
- Key Performance Indicators (KPI)
- Employee Motivation
- Supply Chain Distribution
Languages
Spanish
Native language
English
Upper intermediate
B2
Timeline
Operations Manager, Global - Supply Chain/Transportation Manager
Spectrum Brands, Inc
02.2019 - Current
Supply chain support analyst
Spectrum Brands, Inc
09.2018 - 02.2019
Supply Chain Support Analyst
Takeda
05.2018 - 09.2018
Logistics Coordinator
Western Union
01.2017 - 05.2018
Logistics Coordinator
KODAK ARGENTINA
05.2013 - 05.2016
Logistics Supervisor
TSU cosmetics
02.2011 - 03.2013
Operations Analyst
Brinks Inc
05.2005 - 10.2009
Universidad Abierta Interamericana
Quality Management in Service Companies from Business Quantitative Methods
UBA Economics
Bachelor of Administration from Business Administration And Management
LRQA - Lloyd's Register's
ISO 9001 Internal Auditor from Quality Control And Safety Technologies
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