Andrea Demartini
San Juan,J
Summary
Dynamic and detail-oriented professional with over13 years of experience in logistics administration, hospitality management, and customer service. Recognized for strong organizational abilities, leadership skills, and a proactive problem-solving mindset. Experienced in managing cross-functional teams, streamlining operations, and delivering exceptional results in high-pressure environments.
Overview
14
14
years of professional experience
Work History
Logistics Administration Assistant
Fortescue
02.2020 - Current
- Streamlined logistics processes, ensuring timely delivery of supplies and materials
- Coordinated with suppliers to optimize procurement and delivery timelines
- Managed administrative documentation, ensuring compliance with company and regulatory standards
- Provided administrative support to executives and operational teams, enhancing workflow efficiency
Housekeeping Supervisor
Hyatt Carmelo Resort & Spa
01.2017 - 12.2019
- Oversaw housekeeping operations, ensuring adherence to high-quality cleanliness standards
- Coordinated staffing and resource allocation to optimize efficiency
- Implemented process improvements to elevate guest satisfaction and operational performance
Front Office Manager and Receptionist
Hotel Del Bono Park & Suites
01.2011 - 01.2016
- Directed front office operations, including guest check-in/out, reservations, and billing
- Resolved guest complaints and ensured compliance with luxury hospitality standards
- Supervised and trained staff to enhance service quality and operational effectiveness
Education
Bachelor's Degree - Hotel Management
Universidad Catolica De Cuyo
Argentina, ArgentinaNo Degree - Logistics And Supply Chain Management
Universidad De Belgrano
Argentina, ArgentinaSkills
Team Leadership
Customer Service Excellence
English
Problem-Solving
Time Management
Written and verbal communication
Organizational Abilities
Availability
- Schedule: Full-time / Part -time
- Modality: Remote
Timeline
Logistics Administration Assistant
Fortescue
02.2020 - Current
Housekeeping Supervisor
Hyatt Carmelo Resort & Spa
01.2017 - 12.2019
Front Office Manager and Receptionist
Hotel Del Bono Park & Suites
01.2011 - 01.2016
Bachelor's Degree - Hotel Management
Universidad Catolica De Cuyo
No Degree - Logistics And Supply Chain Management
Universidad De Belgrano
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