Results-oriented professional with 12+ years in financial services, excelling in data science, analytics, project management, and client consulting. Demonstrated success in leading teams, driving business growth, and delivering data-driven insights at top organizations like Visa, HSBC, and American Express. Expert in fostering collaboration, mentoring, and addressing complex business challenges through strategic planning and strong analytical skills.
Under my leadership, the data science team successfully completed a high-stakes project for a major client, processing and analyzing large volumes of data to deliver actionable insights, which resulted in a 20% increase in the client's revenue and optimized their business processes
This achievement was enabled by fostering collaboration, mentoring team members, and effectively utilizing data visualization tools to communicate complex findings.
When a leading bank faced challenges with their credit card authorization process, causing delays and customer dissatisfaction, I led a diverse consulting team to develop a tailored solution
By leveraging data analytics, SQL, and data visualization tools, we identified patterns and inefficiencies in the process
Our team collaborated with the bank to implement a streamlined authorization system, resulting in a improvement in their approval rate that was impacting customer satisfaction, further cementing our partnership with the client.
During a period of rapid company growth, employees expressed concerns about inconsistencies in compensation and potential pay disparities
I led the initiative to evaluate and realign the company's compensation structure using data science techniques and SQL analysis
By identifying trends and discrepancies, we developed a fair and competitive compensation strategy that addressed employee concerns
As a result, we improved employee satisfaction, increased talent retention by 15%, and fostered a more transparent and equitable workplace environment.
During a company-wide cost reduction initiative, I led a project focused on streamlining financial analysis and KPI monitoring
By implementing a data warehouse approach, we consolidated disparate data sources and enabled more efficient analytics and reporting
This allowed us to identify opportunities for cost savings and prioritize capital projects with the highest ROI, resulting in a 10% reduction in operational expenses while maintaining business performance.
During a critical phase of a project, a team member unexpectedly had to take a leave of absence, leaving a gap in the project's execution
I proactively stepped in to manage their tasks in addition to my own, ensuring seamless progress and maintaining the project's timeline
By efficiently balancing my workload and adapting to the unexpected situation, I was able to deliver the project on-time, surpassing client expectations and contributing to the success of the team.
During a company initiative to consolidate key processes from different countries into a single location, I played a crucial role in developing the change management framework
By collaborating with stakeholders across various regions, I helped to assess and streamline the processes, ensuring a smooth transition
This led to increased operational efficiency and more effective communication between teams.