Andrew Baker
Bentonville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Courier
FedEx Express
09.2018 - Current
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Verified package information to check for accuracy and completeness.
- Utilized GPS navigation systems to navigate faster routes.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Followed company policies and procedures during shift.
- Applied effective time management techniques to meet tight deadlines.
Route Sales Representative
Culligan
03.2018 - 09.2018
- Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
- Maximized sales through effective territory management and strategic route planning.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
- Expanded client base by consistently seeking out new opportunities for sales growth.
- Maintained accurate inventory records, ensuring sufficient product availability for customers.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
Center Consultant
FedEx Office
03.2017 - 03.2018
- Maintained a well-organized work environment, contributing to overall employee efficiency and effectiveness at the center.
- Assisted in driving sales growth by promoting additional services tailored to client needs.
- Trained and mentored new personnel hired to fulfill various roles.
- Optimized resource allocation by analyzing project requirements and delegating tasks accordingly.
- Delivered consistent, high-quality results by adhering to company standards and guidelines.
- Developed strong relationships with clients, fostering trust and loyalty through exceptional customer service.
Assistant Rural Carrier
United States Postal Service, USPS
07.2015 - 03.2017
- Enhanced customer satisfaction by promptly delivering mail and packages to rural addresses.
- Assisted regular carriers in completing their routes during peak times, improving overall efficiency.
- Managed time effectively while navigating challenging rural terrain, ensuring timely deliveries.
- Developed strong relationships with customers, fostering trust and loyalty within the community.
- Sorted mail accurately and efficiently, expediting the delivery process for customers.
- Provided excellent customer service by addressing questions or concerns regarding deliveries and postal services.
- Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
- Sorted mail according to order of address appearance for easy access in field.
- Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05.2015
Skills
- Attention to Detail
- Payment Collection
- Clean Driving Record
- Local geography knowledge
- Route Planning
- Problem-Solving
- Delivery Management
- Customer Service
- Excellent driving skills
- Logistics and Transportation
- Organizational Skills
- Time Management
Timeline
Courier
FedEx Express
09.2018 - Current
Route Sales Representative
Culligan
03.2018 - 09.2018
Center Consultant
FedEx Office
03.2017 - 03.2018
Assistant Rural Carrier
United States Postal Service, USPS
07.2015 - 03.2017
High School Diploma -
Bentonville High School
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