Experienced manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Overview
14
14
years of professional experience
Work History
General Manager
Marck Industries
10.2024 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals of over 40 teammates, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Managed budget implementations, employee evaluations, and contract details.
Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Shipping and Receiving Supervisor
The Recon Group
08.2020 - 10.2024
Manage daily operational tasks and goals for Warehouse associates.
Coordinate shipping with a vast customer base, sales team, and in-house transportation team.
Manage receiving and check-in process dealing with high-value clients, such as Walmart, Sam's Club, and Milwaukee tools.
Manage front-line personnel schedules, time off, and teammate onboarding/offboarding.
Daily quality assurance tasks such as audits of receiving documentation, shipping documentation, and check-in audits of incoming products.
Daily engagement of frontline teammates.
Sort Manager
FedEx Ground
10.2017 - 10.2018
Hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
Planed, organized, staffed, direct and control the day-to-day operations of the assigned sort.
Ensured the sort is running in accordance with established safety, quality and service standards.
Ensured that cost and productivity goals are met.
Ensured daily visual inspections of loads to ensure proper quality for customers and/or vendors.
Determined the sort's strategic goals and ensures quality, service, cost and productivity goals are achieved. Plans sort strategy based on projected volume, head count, and other special circumstances and factors.
Directed and guided the sort management team to ensure common understanding of operational updates and daily goals for the work area.
Fostered a safety-conscious culture by supporting safety initiatives and ensuring appropriate related documentation is completed as necessary.
Participated in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.
Ensured compliance with Company policy and federal, state and local regulations.
Area Manager
FedEx Ground
07.2015 - 10.2017
Boosted team morale and overall productivity by creating and implementing sort contests.
Implemented training initiatives to coach staff on best practices and protocols for enhanced productivity.
Hired, trained, tasked and evaluated operational associates and management staff.
Implemented process improvements based on identification of productivity or quality issues.
Executed on-time project management of complex issues for senior leadership.
Quality Assurance Specialist
FedEx Ground
11.2011 - 07.2015
Procedures were being followed and that work schedules were maintained.
Trained end users on software and hardware functionality, best practices and protocols.
Consulted with management and personnel to educate them on QA standards and ensured all standards were being met.
Initiated change management practices that created new revenue streams and streamlined operational efficiencies.