ANDREW HUGEN
Paron
Summary
Developed technical and problem-solving skills in high-demand, customer-focused environment, with focus on ensuring equipment reliability and efficiency. Looking to transition into new field, leveraging expertise in troubleshooting and maintaining various systems. Strong ability to adapt and apply technical knowledge to new challenges and opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Technician
Sungas Propane
04.2025 - Current
- Diagnosed and repaired propane systems to ensure optimal performance and safety compliance.
- Conducted routine maintenance on service vehicles and tools to enhance reliability and efficiency.
- Collaborated with team members to streamline service processes, improving response times for customer requests.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly to enhance client satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Forklift Operator
FedEx World Hub
06.2024 - Current
- Was in charge of transporting inventory items to their proper locations.
- Cleaned warehouse areas to maintain safety and efficiency.
- Checked the incoming freight in the staging area every day.
- Received cargo by manually unloading trucks.
- Moved goods between warehouse locations based on shipment and storage requirements.
- Collaborated in a team environment to maintain high levels of productivity.
- Kept an eye on the area for pedestrian and vehicular traffic while operating various types of equipment, such as a forklift, Tug, and Belt loader.
Picker Packer
Grainger
02.2024 - 06.2024
- Prepared orders for shipment by tagging boxes, inserting associated paperwork, and scanning barcodes to upload package data to the tracking system.
- Scanned packages and boxes before heading to the loading dock to prepare for shipment.
- Met production goals by maintaining high levels of productivity and effectively communicating with team members about orders and fulfillment.
- Properly assembled boxes and crates to protect materials during transportation.
Ramp Agent
FedEx Express World Hub
10.2023 - 12.2023
- Worked with ramp agents to ensure that cargo was loaded onto the correct outbound flight.
- Was able to provide services quickly and with a high level of accuracy.
- Loaded and unloaded all cargo, and assisted crew with bags for over 3 daily flights.
- Operated various types of equipment, including conveyor belts, cargo loaders, forklifts, and tugs, in a safe manner.
Equipment Operator
FedEx Express World Hub
12.2022 - 10.2023
- Received training in a variety of equipment and useful attachments so that I could handle any team need.
- Operated aircraft ground service equipment safely and efficiently on a team of 10 employees.
Material Handler Cold Storage
FedEx Express MIAX
06.2022 - 12.2022
- Had an excellent attendance record and was always on time for work.
- Maintained established stock levels based on sales forecasts and demand to ensure that orders were filled on time.
Team Leader Input
FedEx Express World Hub
01.2022 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Mentored junior team members on the protocols and procedures of each station to maximize contributions.
- Removed debris and trash and swept up metal parts at the end of each shift to keep work areas clean and organized.
Education
Commercial Drivers License - Professional Driving
Delta Technical College
Horn Lake, MS03-2025
Skills
- Team coordination
- Cargo and freight
- Sorting and labeling
- Loading and unloading
- Heavy Equipment Operation
- Fast learner
- Self-motivated
- Safe driver
- Warehouse operations
- Installation and repair
- Attention to detail
- Customer service
Certification
- Arkansas LP License
- Class A Commercial Driver's License with Tanker and Hazmat endorsements
Timeline
Service Technician
Sungas Propane
04.2025 - Current
Forklift Operator
FedEx World Hub
06.2024 - Current
Picker Packer
Grainger
02.2024 - 06.2024
Ramp Agent
FedEx Express World Hub
10.2023 - 12.2023
Equipment Operator
FedEx Express World Hub
12.2022 - 10.2023
Material Handler Cold Storage
FedEx Express MIAX
06.2022 - 12.2022
Team Leader Input
FedEx Express World Hub
01.2022 - 06.2022
Commercial Drivers License - Professional Driving
Delta Technical College