ANGELA AUGHE
Crestview
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Diligent Administrative Assistant with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
28
28
years of professional experience
Work History
Receptionist
CT Nail Bar
08.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Sr Clerk
Walton County Health Department
05.2024 - 08.2024
- Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
- Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
Accounting Clerk II
MOA DHHS/HIM
08.2005 - 09.2008
- Kept records current and accurate with skilled reconciliations and variance resolutions.
- Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
- Communicated with senior accounting staff about discrepancies and devised plans to reconcile financial issues.
- Constructed itemized bill listing for internal accounting and office-wide distribution.
Administrative Assistant
Paige R Hodson, SRA
03.1999 - 02.2003
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Oversaw invoicing and billing functions, achieving consistent and accurate payments.
- Delivered exceptional customer service through direct communication with clients and team members.
Receptionist
Law Office of Allen Bailey
05.1997 - 02.1999
- Answered and directed incoming calls using multi-line telephone system.
- Sorted incoming mail and directed to correct personnel each day.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Education
Computerized Accounting Diploma - Computerized Accounting
Alaska Computer Institute
Anchorage, AK09.1995
Certificate - Paralegal Studies
Charter College
Anchorage AKSkills
- Time Management
- Collections and Invoice Processing
- Data Entry and 10-Key
- Attention to Detail
- Organization skills
- Telephone skills
- Data entry
- Customer and client relations
- Appointment scheduling
- Scheduling appointments
- Greeting and seating clients
- Office administration
- File management
- Administrative support
Timeline
Receptionist
CT Nail Bar
08.2024 - 12.2024
Sr Clerk
Walton County Health Department
05.2024 - 08.2024
Accounting Clerk II
MOA DHHS/HIM
08.2005 - 09.2008
Administrative Assistant
Paige R Hodson, SRA
03.1999 - 02.2003
Receptionist
Law Office of Allen Bailey
05.1997 - 02.1999
Computerized Accounting Diploma - Computerized Accounting
Alaska Computer Institute
Certificate - Paralegal Studies
Charter College
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