Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Dake

Dover

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

18
18
years of professional experience

Work History

Office Manager / Principal Broker

Natural State Property Management
09.2022 - Current
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Property Manager

Ford Property Management
07.2014 - 09.2022
  • Accounts Receivable
  • Accounts Payables
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs to identify required repairs.
  • Introduced prospective tenants to types of units available.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.

Receptionist

Coldwell Banker James R. Ford & Associates
05.2007 - 07.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents.

Education

GED -

Russellville High School
Russellville, AR
01-2021

Broker

Arkansas Real Estate
02-2018

Realtor

Arkansas Real Estate
09-2014

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Clear oral/written communication
  • Document management
  • Account reconciliation
  • Credit and collections
  • Relationship building

Timeline

Office Manager / Principal Broker

Natural State Property Management
09.2022 - Current

Property Manager

Ford Property Management
07.2014 - 09.2022

Receptionist

Coldwell Banker James R. Ford & Associates
05.2007 - 07.2014

GED -

Russellville High School

Broker

Arkansas Real Estate

Realtor

Arkansas Real Estate

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Angela Dake